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SwitchboardIntegration.md

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SunshineConversationsClient::SwitchboardIntegration

Properties

Name Type Description Notes
id String The unique ID of the switchboard integration.
name String Identifier for use in control transfer protocols. Restricted to alphanumeric characters, `-` and `_`.
integration_id String Id of the integration that should deliver events routed by the switchboard.
integration_type String Type of integration that should deliver events routed by the switchboard. If referencing an OAuth integration, the clientId issued by Sunshine Conversations during the OAuth partnership process will be the value of integrationType.
deliver_standby_events Boolean Setting to determine if webhooks should be sent when the switchboard integration is not in control of a conversation (standby status)
next_switchboard_integration_id String The switchboard integration id to which control of a conversation is passed / offered by default. [optional]
message_history_count Integer Number of messages to include in the message history context. [optional]

Code Sample

require 'SunshineConversationsClient'

instance = SunshineConversationsClient::SwitchboardIntegration.new(id: 5ef21b86e933b7355c11c604,
                                 name: bot,
                                 integration_id: 5ef21b86e933b7355c11c605,
                                 integration_type: zd:agentWorkspace,
                                 deliver_standby_events: null,
                                 next_switchboard_integration_id: 5ef21b86e933b7355c11c606,
                                 message_history_count: 5)