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SwitchboardIntegrationsApi.md

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SunshineConversationsClient::SwitchboardIntegrationsApi

All URIs are relative to https://api.smooch.io

Method HTTP request Description
create_switchboard_integration POST /v2/apps/{appId}/switchboards/{switchboardId}/switchboardIntegrations Create Switchboard Integration
delete_switchboard_integration DELETE /v2/apps/{appId}/switchboards/{switchboardId}/switchboardIntegrations/{switchboardIntegrationId} Delete Switchboard Integration
list_switchboard_integrations GET /v2/apps/{appId}/switchboards/{switchboardId}/switchboardIntegrations List Switchboard Integrations
update_switchboard_integration PATCH /v2/apps/{appId}/switchboards/{switchboardId}/switchboardIntegrations/{switchboardIntegrationId} Update Switchboard Integration

create_switchboard_integration

SwitchboardIntegrationResponse create_switchboard_integration(app_id, switchboard_id, switchboard_integration_create_body)

Create Switchboard Integration

Create a switchboard integration.

Example

# load the gem
require 'sunshine-conversations-client'
# setup authorization
SunshineConversationsClient.configure do |config|
  # Configure HTTP basic authorization: basicAuth
  config.username = 'YOUR_USERNAME'
  config.password = 'YOUR_PASSWORD'

  # Configure Bearer authorization (JWT): bearerAuth
  # Uncomment this line to use JWTs
  # config.access_token = 'YOUR_JWT'
end

api_instance = SunshineConversationsClient::SwitchboardIntegrationsApi.new
app_id = '5d8cff3cd55b040010928b5b' # String | Identifies the app.
switchboard_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard.
switchboard_integration_create_body = {"name":"bot","integrationType":"zd:agentWorkspace","deliverStandbyEvents":true,"nextSwitchboardIntegrationId":"5ef21b86e933b7355c11c606","messageHistoryCount":5} # SwitchboardIntegrationCreateBody | 
# Be sure to add the required body parameters

begin
  #Create Switchboard Integration
  result = api_instance.create_switchboard_integration(app_id, switchboard_id, switchboard_integration_create_body)
  p result
rescue SunshineConversationsClient::ApiError => e
  puts "Exception when calling SwitchboardIntegrationsApi->create_switchboard_integration: #{e}"
end

Parameters

Name Type Description Notes
app_id String Identifies the app.
switchboard_id String Identifies the switchboard.
switchboard_integration_create_body SwitchboardIntegrationCreateBody

Return type

SwitchboardIntegrationResponse

Authorization

basicAuth, bearerAuth

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json

delete_switchboard_integration

Object delete_switchboard_integration(app_id, switchboard_id, switchboard_integration_id)

Delete Switchboard Integration

Deletes the switchboard integration. If the deleted switchboard integration had an active status for some conversations, the default switchboard integration will replace it. Note that it is forbidden to delete a switchboard integration if it's the default one (a new one must be chosen first) or if another switchboard integration's nextSwitchboardIntegrationId refers to it. The integration that was linked to the deleted switchboard integration will start receiving all conversation events, regardless of the switchboard status.

Example

# load the gem
require 'sunshine-conversations-client'
# setup authorization
SunshineConversationsClient.configure do |config|
  # Configure HTTP basic authorization: basicAuth
  config.username = 'YOUR_USERNAME'
  config.password = 'YOUR_PASSWORD'

  # Configure Bearer authorization (JWT): bearerAuth
  # Uncomment this line to use JWTs
  # config.access_token = 'YOUR_JWT'
end

api_instance = SunshineConversationsClient::SwitchboardIntegrationsApi.new
app_id = '5d8cff3cd55b040010928b5b' # String | Identifies the app.
switchboard_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard.
switchboard_integration_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard integration.
# Be sure to add the required body parameters

begin
  #Delete Switchboard Integration
  result = api_instance.delete_switchboard_integration(app_id, switchboard_id, switchboard_integration_id)
  p result
rescue SunshineConversationsClient::ApiError => e
  puts "Exception when calling SwitchboardIntegrationsApi->delete_switchboard_integration: #{e}"
end

Parameters

Name Type Description Notes
app_id String Identifies the app.
switchboard_id String Identifies the switchboard.
switchboard_integration_id String Identifies the switchboard integration.

Return type

Object

Authorization

basicAuth, bearerAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

list_switchboard_integrations

SwitchboardIntegrationListResponse list_switchboard_integrations(app_id, switchboard_id)

List Switchboard Integrations

Lists all switchboard integrations linked to the switchboard.

Example

# load the gem
require 'sunshine-conversations-client'
# setup authorization
SunshineConversationsClient.configure do |config|
  # Configure HTTP basic authorization: basicAuth
  config.username = 'YOUR_USERNAME'
  config.password = 'YOUR_PASSWORD'

  # Configure Bearer authorization (JWT): bearerAuth
  # Uncomment this line to use JWTs
  # config.access_token = 'YOUR_JWT'
end

api_instance = SunshineConversationsClient::SwitchboardIntegrationsApi.new
app_id = '5d8cff3cd55b040010928b5b' # String | Identifies the app.
switchboard_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard.
# Be sure to add the required body parameters

begin
  #List Switchboard Integrations
  result = api_instance.list_switchboard_integrations(app_id, switchboard_id)
  p result
rescue SunshineConversationsClient::ApiError => e
  puts "Exception when calling SwitchboardIntegrationsApi->list_switchboard_integrations: #{e}"
end

Parameters

Name Type Description Notes
app_id String Identifies the app.
switchboard_id String Identifies the switchboard.

Return type

SwitchboardIntegrationListResponse

Authorization

basicAuth, bearerAuth

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

update_switchboard_integration

SwitchboardIntegrationResponse update_switchboard_integration(app_id, switchboard_id, switchboard_integration_id, switchboard_integration_update_body)

Update Switchboard Integration

Updates a switchboard integration record.

Example

# load the gem
require 'sunshine-conversations-client'
# setup authorization
SunshineConversationsClient.configure do |config|
  # Configure HTTP basic authorization: basicAuth
  config.username = 'YOUR_USERNAME'
  config.password = 'YOUR_PASSWORD'

  # Configure Bearer authorization (JWT): bearerAuth
  # Uncomment this line to use JWTs
  # config.access_token = 'YOUR_JWT'
end

api_instance = SunshineConversationsClient::SwitchboardIntegrationsApi.new
app_id = '5d8cff3cd55b040010928b5b' # String | Identifies the app.
switchboard_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard.
switchboard_integration_id = '5d8cff3cd55b040010928b5b' # String | Identifies the switchboard integration.
switchboard_integration_update_body = {"name":"bot","integrationType":"zd:agentWorkspace","deliverStandbyEvents":true,"nextSwitchboardIntegrationId":"5ef21b86e933b7355c11c606","messageHistoryCount":5} # SwitchboardIntegrationUpdateBody | 
# Be sure to add the required body parameters

begin
  #Update Switchboard Integration
  result = api_instance.update_switchboard_integration(app_id, switchboard_id, switchboard_integration_id, switchboard_integration_update_body)
  p result
rescue SunshineConversationsClient::ApiError => e
  puts "Exception when calling SwitchboardIntegrationsApi->update_switchboard_integration: #{e}"
end

Parameters

Name Type Description Notes
app_id String Identifies the app.
switchboard_id String Identifies the switchboard.
switchboard_integration_id String Identifies the switchboard integration.
switchboard_integration_update_body SwitchboardIntegrationUpdateBody

Return type

SwitchboardIntegrationResponse

Authorization

basicAuth, bearerAuth

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json