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Bug - MarkTicketSeenUnseen feature can't be filtered by ACL #608

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BuilderNSV opened this issue Oct 23, 2024 · 1 comment
Open

Bug - MarkTicketSeenUnseen feature can't be filtered by ACL #608

BuilderNSV opened this issue Oct 23, 2024 · 1 comment

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@BuilderNSV
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Environment

  • Server OS: Linux
  • Browser: Firefox
  • Znuny version: 7.1.3

I think the integration of the Mark As Seen/Mark As Unseen feature was missing some settings out of the box to manipulate with ACL lists.
I want to hide Mark As Seen/Mark As Unseen menu items from ticket menu in AgentTicketZoom and AgentTicketStatusView (Medium, Large views).

  1. I can't select AgentTicketMarkSeenUnseen action when construct PossibleNot condition in 'Change settings' section
    I think this action should have been added to "ACLKeysLevel3::Actions###100-Default" setting in Ticket.xml

изображение

  1. Settings in Znuny.xml
    "Ticket::Frontend::MenuModule###001-MarkTicketUnseen"
    "Ticket::Frontend::MenuModule###001-MarkTicketSeen"
    "Ticket::Frontend::PreMenuModule###442-MarkTicketUnseen"
    "Ticket::Frontend::PreMenuModule###442-MarkTicketSeen"
    should have Item "Action" set to AgentTicketMarkSeenUnseen instead of empty
@BuilderNSV BuilderNSV changed the title Bug - MarkTicketUnseen feature can't be filtered by ACL Bug - MarkTicketSeenUnseen feature can't be filtered by ACL Oct 23, 2024
@BuilderNSV
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Additionally releated to MarkTicketSeenUnseen feature:
'Mark as seen' sentence is missed in translation files.

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