Incident Management System

• This is an Incident Management System (IMS), a desktop application tailored for emergency call operators.

• Using this app, call operators will record essential information on the incident, and dispatch nearest available vehicles to site at high efficiency.

• The streamlined workflow of the IMS is designed to enable call operators to dispatch vehicles and prepare reports without wasting any precious time.

• IMS is optimized for those who prefer to work with a Command Line Interface (CLI) while still having the benefits of a Graphical User Interface (GUI).

The roles of an emergency response operator is not only to pick up these calls, but also:

• 1. dispatch vehicles accordingly

• 2. capture incident details in a report

The Incident Management System is a more convenient and less error prone way for the users to complete their jobs. It allows users to:

• 1. Create and store incidents/reports

• 2. Automised filling of certain fields e.g. Date, time to reduce human error

• 3. Retrieve the report at a later date for reference

• 4. Modify/Update the report

Contents:

• User Guide

• Developer Guide

• About Us

• Contact Us

Acknowledgements

• This is a brownfield project, expanding on the source code of AddressBook-Level3 project created by SE-EDU initiative at https://se-education.org.

• Some parts of this sample application were inspired by the excellent Java FX tutorial by Marco Jakob.

• Libraries used: JavaFX, Jackson, JUnit5

Licence : MIT