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Customer churn means when a customer breaks his relationship with a company. Churn (loss of customers to competition) is a problem for companies because it is more expensive to acquire a new customer than to keep your existing one from leaving. The full cost of customer churn includes both lost revenue and the marketing costs involved with repla…
Aaronreb/Churnred
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Customer churn means when a customer breaks his relationship with a company. Churn (loss of customers to competition) is a problem for companies because it is more expensive to acquire a new customer than to keep your existing one from leaving. The full cost of customer churn includes both lost revenue and the marketing costs involved with repla…
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