Bounces

In order to manage bounces, there are many different options within Postmark API client. Check out the code examples on how to use the bounces API feature.

For these API requests you will need to use a server API token. Once you obtain it, you will need to use server API client.

server_token = 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'
client = Postmark::ApiClient.new(server_token)

Delivery stats

Use delivery stats to retrieve a summary of inactive emails and bounces by type.

# retrieve delivery stats
stats = client.delivery_stats

# => {:inactive_mails=>1, :bounces=>[{:name=>"All", :count=>3}, {:type=>"HardBounce", :name=>"Hard bounce", :count=>2}, {:type=>"Transient", :name=>"Message delayed", :count=>1}]}

Get all bounces

To list all bounces in your account for specific server use get_bounces feature. Use :count and :offset parameters to control pagination.

# retrieve a list of bounces
client.get_bounces(count: 1, offset: 0)

# => [{:id=>654714902, :type=>"Transient", :type_code=>2, :name=>"Message delayed", :message_id=>"1fdf3729-xxxx-4d5c-8a7b-96da7a23268b", :description=>"The server could not temporarily deliver your message (ex: Message is delayed due to network troubles).", :details=>"action: failed\r\n", :email=>"[email protected]", :bounced_at=>"2013-04-10T01:01:35.0965184-04:00", :dump_available=>true, :inactive=>false, :can_activate=>true, :subject=>"bounce test"}]

Retrieve specific bounce by ID

# retrieve first bounce from bounce list and it's id
client.get_bounce(654714902)

# => {:id=>654714902, :type=>"Transient", :type_code=>2, :name=>"Message delayed", :message_id=>"1fdf3729-xxxx-xxxx-8a7b-96da7a23268b", :description=>"The server could not temporarily deliver your message (ex: Message is delayed due to network troubles).", :details=>"action: failed\r\n", :email=>"[email protected]", :bounced_at=>"2013-04-10T01:01:35.0965184-04:00", :dump_available=>true, :inactive=>false, :can_activate=>true, :subject=>"bounce test", :content=>"..."}

Retrieve bounce dump message

# retrieve a single bounce dump
client.dump_bounce(654714902)

# => {:body=>"Return-Path: <>\r\nReceived: from m1.mtasv.net (74.205.19.136) by sc-ord-mail2.mtasv.net id hcjov61jk5ko for <[email protected]>; Wed, 10 Apr 2013 01:00:35 -0400 (envelope-from <>)\r\nDate: Wed, 10 Apr 2013 01:00:48 -0400\r\nFrom: [email protected]\r\n..."}

Activate hard bounce messages

You can activate email addresses that were disabled due to a hard bounce by using activate_bounce client option:

# activate a single bounce message
client.activate_bounce(654714902)

# => {:id=>654714902, :type=>"Transient", :type_code=>2, :name=>"Message delayed", :message_id=>"1fdf3729-xxxx-xxxx-xxxx-96da7a23268b", :description=>"The server could not temporarily deliver your message (ex: Message is delayed due to network troubles).", :details=>"action: failed\r\n", :email=>"[email protected]", :bounced_at=>"2013-04-10T01:01:35.0965184-04:00", :dump_available=>true, :inactive=>false, :can_activate=>true, :subject=>"bounce test"}