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Merge pull request #321 from AdguardTeam/NataKiss-patch-1
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[AGM-1754] Updated the article How to use Samsung Pay with AdGuard in…
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NataKiss authored Sep 15, 2023
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Expand Up @@ -11,24 +11,28 @@ This article covers AdGuard for Android, a multifunctional ad blocker that prote

A number of users have encountered an issue where Samsung Pay does not work while AdGuard is running. This issue occurs almost exclusively on devices registered in South Korea.

What is causing this issue? Sometimes Samsung Pay does not work on devices with VPN services running, and AdGuard is one of these apps. By default, AdGuard uses Local VPN to filter traffic. As a consequence, users had to disable AdGuard when making payments with Samsung Pay. This can now be avoided with the new **Detect Samsung Pay** feature. When this option is enabled, the AdGuard app is paused whenever the user opens the Samsung Pay app and resumes when the app is closed.
What is causing this issue? Sometimes Samsung Pay does not work on devices with VPN services running, and AdGuard is one of these apps. By default, AdGuard uses a local VPN to filter traffic, which can cause problems when using Samsung Pay.

To enable **Detect Samsung Pay**, follow these steps:
As a consequence, users had to disable AdGuard when making payments with Samsung Pay. This can be avoided with the *Detect Samsung Pay* feature. When this option is enabled, the AdGuard app is paused whenever the user opens the Samsung Pay app and resumes when the app is closed.

1. Go to **Settings****General****Advanced****Low-level settings**
:::note

2. Scroll to **Detect Samsung Pay** and move the slider to the right
This feature will work only if the Local VPN filtering mode is chosen in AdGuard settings. If another mode is being used, Samsung Pay will function without any interruptions.

3. Tap **Allow permissions** and give AdGuard permission to collect your data
:::

> We don't collect any personal data, we just need statistics about how Samsung Pay is working to make the **Detect Samsung Pay** feature work.
To enable *Detect Samsung Pay*, follow these steps:

Once you enable this feature, AdGuard will send you notifications as shown in the screenshot.
1. Go to *Settings**General**Advanced**Low-level settings*.

![samsungpay *mobile](https://cdn.adtidy.org/content/kb/ad_blocker/android/solving_problems/samsungpay-with-adguard-in-south-korea/en.gif)
1. Scroll to *Detect Samsung Pay* and move the slider to the right.

:::note
1. Tap *Allow permissions* and give AdGuard access to information about the use of other apps.

This feature will work only if the Local VPN filtering mode is chosen in AdGuard settings. If another mode is being used, Samsung Pay will function without any interruptions.
We need it to collect statistics about the operation of Samsung Pay in order for the *Detect Samsung Pay* feature to work.

:::
After enabling this feature, when you switch from Samsung Pay to AdGuard, the following message will appear as shown in the screenshot.

![samsungpay *mobile](https://cdn.adtidy.org/content/kb/ad_blocker/android/solving_problems/samsungpay-with-adguard-in-south-korea/samsung_pay.png)

Alternatively, you can disable filtering for Samsung Pay in *App management*. Simply go to the *App management* screen (third tab from the bottom), find Samsung Pay in the list, and turn off the switch at *Route traffic through AdGuard*.

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