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...-plugin-content-docs/current/adguard-browser-extension/solving-problems/logs.md
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title: How to export logs from the background page | ||
sidebar_position: 1 | ||
--- | ||
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## Exporting logs from the background page in the extension | ||
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### Chrome | ||
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1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred. | ||
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2. Navigate to `chrome://extensions`. | ||
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3. Enable _Developer mode_. | ||
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![Developer mode \*border](https://cdn.adguardvpn.com/content/kb/ad_blocker/browser_extension/developer_mode1.png) | ||
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4. Click `background.html`. | ||
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![Background \*border](https://cdn.adguardvpn.com/content/kb/ad_blocker/browser_extension/background1.png) | ||
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5. Open the tab _Console_. | ||
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![The Console tab \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/console.png) | ||
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6. Open the context menu and select _Save as…_. | ||
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![Save as \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/save.png) | ||
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### Firefox | ||
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1. Open AdGuard Browser Extension and, if possible, repeat the actions that led to the error. Note the exact time when the error occurred. | ||
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2. Navigate to `about:addons`. | ||
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3. Click _Debug Add-ons_. | ||
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![Debug Add-ons \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/add-ons.png) | ||
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4. Click _Inspect_. | ||
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![Inspect \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/inspect.png) | ||
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5. Go to the tab _Console_. | ||
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![Console \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/ff_console.png) | ||
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6. Click _Save all Messages to File_. | ||
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![Save \*border](https://cdn.adguardvpn.com/content/kb/vpn/browser_extension/save-to-file.png) | ||
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## Sending logs | ||
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Now that you have collected the logs, please follow these steps to submit them to our development team: | ||
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1. Report the bug on [GitHub](https://github.com/AdguardTeam/AdguardBrowserExtension/issues/new/choose). | ||
2. Send your archive with logs and playback time to `[email protected]` and add a link to your GitHub issue. You can also upload the archive to Google Drive and add the link to it instead of attaching the file. |
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