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[AGM-1754] Updated the article How to use Samsung Pay with AdGuard in…
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… South Korea

Added a new way to solve the problem and corrected some information
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NataKiss authored Sep 15, 2023
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Expand Up @@ -11,24 +11,30 @@ This article covers AdGuard for Android, a multifunctional ad blocker that prote

A number of users have encountered an issue where Samsung Pay does not work while AdGuard is running. This issue occurs almost exclusively on devices registered in South Korea.

What is causing this issue? Sometimes Samsung Pay does not work on devices with VPN services running, and AdGuard is one of these apps. By default, AdGuard uses Local VPN to filter traffic. As a consequence, users had to disable AdGuard when making payments with Samsung Pay. This can now be avoided with the new **Detect Samsung Pay** feature. When this option is enabled, the AdGuard app is paused whenever the user opens the Samsung Pay app and resumes when the app is closed.
What is causing this issue? Sometimes Samsung Pay does not work on devices with VPN services running, and AdGuard is one of these apps. By default, AdGuard uses a local VPN to filter traffic, which can cause problems when using Samsung Pay.

As a consequence, users had to disable AdGuard when making payments with Samsung Pay. This can be avoided with the **Detect Samsung Pay** feature. When this option is enabled, the AdGuard app is paused whenever the user opens the Samsung Pay app and resumes when the app is closed.

:::note

This feature will work only if the Local VPN filtering mode is chosen in AdGuard settings. If another mode is being used, Samsung Pay will function without any interruptions.

:::

To enable **Detect Samsung Pay**, follow these steps:

1. Go to **Settings****General****Advanced****Low-level settings**

2. Scroll to **Detect Samsung Pay** and move the slider to the right

3. Tap **Allow permissions** and give AdGuard permission to collect your data
3. Tap **Allow permissions** and give AdGuard access to information about the use of other apps

> We don't collect any personal data, we just need statistics about how Samsung Pay is working to make the **Detect Samsung Pay** feature work.
> We need it to collect statistics about the operation of Samsung Pay in order for the **Detect Samsung Pay** feature to work.
Once you enable this feature, AdGuard will send you notifications as shown in the screenshot.
After enabling this feature, when you switch from Samsung Pay to AdGuard, the following message will appear as shown in the screenshot.

![samsungpay *mobile](https://cdn.adtidy.org/content/kb/ad_blocker/android/solving_problems/samsungpay-with-adguard-in-south-korea/en.gif)
![samsungpay *mobile](https://cdn.adtidy.org/content/kb/ad_blocker/android/solving_problems/samsungpay-with-adguard-in-south-korea/samsung_pay.png)

:::note
Alternatively, you can disable filtering for Samsung Pay. Simply go to to **Settings****Filtering****Apps****App management****Samsung Pay** and turn off the switch at **Route traffic through AdGuard**.

This feature will work only if the Local VPN filtering mode is chosen in AdGuard settings. If another mode is being used, Samsung Pay will function without any interruptions.

:::

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