Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[AGM-2089] Added the Privacy Policy link to the Knowledge Base #510

Merged
merged 2 commits into from
Jun 20, 2024
Merged

[AGM-2089] Added the Privacy Policy link to the Knowledge Base #510

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
9e6a103
[AGM-2089] Added the Privacy Policy link to the Knowledge Base
Jun 19, 2024
74d1b9f
fixed
Jun 20, 2024
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 2 additions & 0 deletions docs/adguard-browser-extension/solving-problems/logs.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -47,6 +47,8 @@ sidebar_position: 1

## Sending logs

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.

Now that you have collected the logs, please follow these steps to submit them to our development team:

1. Report the bug on [GitHub](https://github.com/AdguardTeam/AdguardBrowserExtension/issues/new/choose).
Expand Down
2 changes: 2 additions & 0 deletions docs/adguard-for-android/solving-problems/log.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -11,6 +11,8 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro

In this article, we'll guide you through the process of collecting debug logs, an essential troubleshooting step for solving complex issues that may potentially arise. Debug logs provide detailed insight into the inner workings of AdGuard for Android. If the AdGuard support team asks you to provide debug logs, simply follow these instructions.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.

### Collecting debug log

To collect **debug** log and send it to us you need to perform following steps:
Expand Down
4 changes: 3 additions & 1 deletion docs/adguard-for-safari/solving-problems/logs.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -17,7 +17,9 @@ To analyze and diagnose various problems that may occur with AdGuard for Safari,
2. Scroll down and click *Export logs*.
3. Choose a location to save the .zip file and click *Save*.

Now you can send this file to [email protected] or attach it to your bug report on GitHub:
Now you can send this file to [email protected] or attach it to your bug report on GitHub.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/safari.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.

1. Open the [AdGuard for Safari GitHub repo](https://github.com/AdguardTeam/AdGuardForSafari/issues) and click *New issue*.
2. Send the log file to [email protected]. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title).
Expand Down
4 changes: 4 additions & 0 deletions docs/adguard-for-windows/solving-problems/adguard-logs.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -11,6 +11,10 @@ This article covers AdGuard for Windows, a multifunctional ad blocker that prote

To analyze and diagnose different problems that may potentially arise, the AdGuard support service might need AdGuard log files. These files contain records about errors and other events that occurr with the software. Below is the brief instruction describing the way to get the log files and send them to the support service if necessary.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.

### Debug logs {#debug-logs}

1. Open the AdGuard settings. Go to the *General Settings* section, scroll down to the end of the screen and switch the *Logging Level* to *Debug*.

![Debug logging level *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/solving-problems/adg-logs-1.png)
Expand Down
Loading