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TeamBank org chart
This is an overview over our stakeholders at TeamBank in order to give everyone an idea of who-is-who when interacting with TeamBank.
Despite being in Germany, we are on first name terms with our TeamBank contacts.
- To get logs, write Ralf. CC: Michael, and Otto to ensure there is some pressure from above
- To request technical changes, write Otto, and Ralf, CC: Michael. Ralf is the one who will expedite the changes, but Otto is in control
First full time analyst on the fymio team. Was a bit resistant during the first in-person meeting, but has warmed up considerably, and seems to be an Aircloak friend.
Otto is the CTO of the Fymio team. He values stability, and doesn't much approve of changing things. He is a person who can block decisions and is therefore good to keep happy.
Ralf is an external dev-ops consultant. He is the one who will help us debug and will try to get the computer buttons pushed that need to be pushed. He is prone to copying and pasting wrongly. I think he is somewhat overloaded when it comes to work, and therefore becomes slightly sloppy. Therefore, when writing him, it's important to:
- send instructions that cannot be mis-interpreted
- provide very clear step-by-step instructions
- when giving things to be copy and pasted, make sure they cannot be copied and pasted wrongly
- not give examples that should be adapted, i.e.: "this is how it could be done", but rather, "this is exactly how you should do it"
Not technical. Most likely not someone you will interact with (our Felix is his main point of contact)
Felix is on the same team as Michael. Former McKinsey(?) guy. Socially smart and business savvy. Not to be underestimated. Is not a person likely to ever write a query against our system. Focused on return on investment.
Michael now works on other projects.
While not technical per-se, he is smart. Good high-level explanations are better than gritty technical ones.
Michael works on Strategy, Innovation, and Partnering at TeamBank and is not directly a part of the Fymio team. He is the one who first found us and has been championing us internally. Michael also writes queries and plays with the system.
Used to be their data privacy officer, but has left the company late 2017. She used to be an internal champion.
Used to be the primary business analyst on the fymio team(?). Is somewhat SQL savvy. He is a big champion of Aircloak as it enables him to do work internally. While it's unclear how much power he has internally in the organisation, keeping him productive and happy is a goal.