ManageEngine ServiceDesk Plus Docker Image

This project contains the necessary configurations to run ManageEngine ServiceDesk Plus in a Docker container. It's designed for enhanced security, flexibility, and customization.

Features

• Non-Root User: Runs as a non-root user (servicedesk) for security.
• Customizable Installation: Through installer.properties.
• UID/GID Mapping: Aligns file permissions with the host system.
• Docker Compose Integration: For easy setup and management.

Getting Started

Prerequisites

• Docker and Docker Compose installed.
• Basic understanding of Docker and shell scripting.
• Git (optional, for cloning the repository).

Installation

1. Clone the Repository (Optional):

   git clone [repository-url]
   cd [repository-name]

2. Run builddocker.sh

3. Run init.sh to build the directories in /opt/

4. Run the Setup Script:

   docker run -it -p 8080:8080 -p 8443:8443 --name manageengine-sdp -v /opt/manageengine-sdp/ServiceDesk:/opt/manageengine-sdp/ServiceDesk manageengine-sdp

5. Alternatively, Run the Container from the GHCR repo: If you prefer not to build the image yourself, you can run the container directly from the GitHub Container Registry:

   docker run -d -p 8080:8080 -p 8443:8443 --name managedengine-sdp -v /opt/manageengine-sdp/ServiceDesk:/opt/manageengine-sdp/ServiceDesk ghcr.io/azlaroc/manageengine-sdp:latest

Key Files and Their Roles

• Dockerfile: Contains instructions for building the Docker image, setting up the non-root user, and installing dependencies.
• entrypoint.sh: The script that runs on container startup, checks for ServiceDesk Plus installation, and starts the service.
• installer.properties: Configuration file for customizing the ServiceDesk Plus installation.
• ManageEngine_ServiceDesk_Plus.bin: The binary installer for ManageEngine ServiceDesk Plus.
• init.sh : sets up the directories and gives them the correct permissions in /opt/
• reset.sh : stops the container and removes it and deletes the directories in /opt/ like a factory reset

DB Info

cd /opt/manageengine-sdp/ServiceDesk/pgsql/bin/
./psql -h localhost -U sdpadmin -W sdp@123 -p 65432 -d servicedesk

Usage

After running the setup script, access ServiceDesk Plus at https://localhost:8443.

Contributing

Contributions are welcome. Please follow best practices and coding standards.

License

Use at your own risk. Adhere to the licensing terms of ManageEngine ServiceDesk Plus and Docker.