Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add "Request a Quota Change" page to website #690

Merged
merged 18 commits into from
Jan 24, 2024
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
1 change: 1 addition & 0 deletions _uw-research-computing/check-quota.md
Original file line number Diff line number Diff line change
Expand Up @@ -27,6 +27,7 @@ jobs.** If you need more disk space to run a single batch or concurrent
batches of jobs, please contact us ([Get Help!](get-help.html)). We have multiple ways of dealing with large disk space
requirements to make things easier for you.

If you wish to change your quotas, please see [Request a Quota Change](quota-request).

**1. Checking Your User Quota and Usage**
-------------------------------------
Expand Down
4 changes: 2 additions & 2 deletions _uw-research-computing/file-avail-largedata.md
Original file line number Diff line number Diff line change
Expand Up @@ -62,7 +62,7 @@ Any one with a CHTC account whose data meets the intended use above can request
space in our large data staging area. A Research Computing Facilitator will
review the request and follow up. If appropriate, access will be granted via
a directory in the system and a quota. Quotas are based on individual user needs;
if a larger quota is needed, email [email protected] with your request.
if a larger quota is needed, see our [Request a Quota Change](quota-request) guide.

We can also create group or shared spaces by request.

Expand All @@ -76,7 +76,7 @@ location.
- **Remove data**: We expect that users remove data from `/staging` AS
SOON AS IT IS NO LONGER NEEDED FOR ACTIVELY-RUNNING JOBS.
- **Monitor usage and quota**: Each `/staging` folder has both a size and "items" quota. Quota changes
can be requested by emailing [email protected].
can be requested as described in our [Request a Quota Change](quota-request) guide.

CHTC staff reserve the right to remove data from our large data staging
location (or any CHTC file system) at any time.
Expand Down
5 changes: 5 additions & 0 deletions _uw-research-computing/file-availability.md
Original file line number Diff line number Diff line change
Expand Up @@ -222,3 +222,8 @@ output files transferred back, please [contact us](mailto:[email protected]).
Several options exist for managing output file transfers back to your `/home` directory and we
encourage you to get in touch with us at [[email protected]](mailto:[email protected]) to
help identify the best solution for your needs.

## Request a Quota Change

If you find that you are need of more space in you `/home` directory to handle the number
of jobs that you want to run, please see our [Request a Quota Change](quota-request) guide.
5 changes: 5 additions & 0 deletions _uw-research-computing/get-help.md
Original file line number Diff line number Diff line change
Expand Up @@ -44,6 +44,11 @@ Form](form.html), and we'll follow up quickly to set up a meeting time
and create accounts. If you don't have an account but just have general
questions, feel free to send an email to [email protected] (see below).

## Request a Quota Change

If you'd like to request a change in your quotas for one of our data
storage locations, please see our [Request a Quota Change](quota-request) guide.

## Help Via Email

We provide support via email at the address
Expand Down
6 changes: 2 additions & 4 deletions _uw-research-computing/hpc-overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -155,10 +155,8 @@ To check how many files and directories you have in
your `/home` or `/scratch` directory see the
[instructions below](#tools-for-managing-home-and-software-space).

Increased quotas on either of these locations are available upon email
request to [[email protected]](mailto:[email protected]) after a user has
cleared out old data and run relevant test jobs to inform the request. In your request,
please include both size (in GB) and file/directory counts. If you don\'t
Changes to quotas for either of these locations are available upon request
per our [Request a Quota Change](quota-request) guide. If you don\'t
know how many files your installation creates, because it\'s more than
the current items quota, simply indicate that in your request.

Expand Down
44 changes: 44 additions & 0 deletions _uw-research-computing/quota-request.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,44 @@
---
layout: guide
title: Request a Quota Change
alt_title: Request a Quota Change
---

To request a change in quota(s) for data storage locations on CHTC systems, please fill out the form below.
This form applies to the following locations for both individual and shared (group) directories:

{:.gtable}
| Location | Purpose | More Information |
| --- | --- | --- |
| HTC `/home` | For files less than 1 GB for jobs on the HTC system | [Checking Disk Quota and Usage](check-quota) |
| HTC `/staging` | For files greater than 1 GB for jobs on the HTC system | [Staging Guide](file-avail-largedata#5-checking-your-quota-data-use-and-file-counts) |
| HPC `/home` | For repeatedly used files for jobs on the HPC system | [HPC Data Storage and Management](hpc-overview#data-storage-and-management) |
| HPC `/scratch` | For working data for jobs on the HPC system | [HPC Data Storage and Management](hpc-overview#data-storage-and-management) |

For other locations, please email us at [[email protected]](Mailto:[email protected]).
Remember, **CHTC data locations are not for long-term storage and are NOT backed up**.
Please review our data policies on the [Policies and Expectations for Users](user-expectations.html#data-policies) page.

## How to Check Your Quotas

The form asks for the current quotas of the folders you wish to change.
For individual directories, your quotas are printed on login.
For group directories at HTC `/staging`, HPC `/home`, HPC `/scratch`, you can retrieve your quotas using the command

```
get_quotas /path/to/group/directory
```

## Quota Request Form

The following link leads to a Qualtrics form that we use for requesting quota changes.

<div class="d-flex mb-3">
<div class="p-3 m-auto">
<a class="btn btn-primary" href="https://uwmadison.co1.qualtrics.com/jfe/form/SV_0JMj2a83dHcwX5k">Request a Quota Change</a>
</div>
</div>

If you do not receive an automated email from [[email protected]](Mailto:[email protected]) within a few hours of completing the form,
OR if you do not receive a response from a human within two business days (M-F), please email [[email protected]](Mailto:[email protected]).

3 changes: 2 additions & 1 deletion _uw-research-computing/use-submit-node.md
Original file line number Diff line number Diff line change
Expand Up @@ -72,7 +72,8 @@ achieve your computing goals.
- **The default disk quota is 20 GB** in your `/home` directory, as a
starting point. You can track your use of disk space and your quota value,
using our [Quota Guide](check-quota.html). If you need more space
for concurrent work, please send an email to [email protected].
for concurrent work, please see our [Request a Quota Change](quota-request)
guide.
- **Submitting jobs with \"large\" files:** HTCondor\'s
normal file transfer mechanism (\"transfer\_input\_files\") is good for
files up to 100MB in size (or 500MB total, per job). For jobs with larger
Expand Down
5 changes: 4 additions & 1 deletion _uw-research-computing/user-expectations.md
Original file line number Diff line number Diff line change
Expand Up @@ -41,6 +41,9 @@ corruption, which are possible in the absence of back-ups.
CHTC services. If you have data security concerns or any questions about
data security in CHTC, [please get in touch](https://chtc.cs.wisc.edu/uw-research-computing/get-help.html)!

To request a change in the quotas for a storage location, please see
our [Request a Quota Change](quota-request) guide.

### Export Control

Users agree not to access, utilize, store, or in any way run export controlled data, information,
Expand Down Expand Up @@ -113,4 +116,4 @@ you need continued access past one year, your faculty sponsor must contact us an
re-confirm that you should have continued access.
* As a reminder, CHTC accounts are deactivated and user data is erased after a user
is no longer actively using their account (~1 year of inactivity). It is your responsibility
to maintain your data and important files in a location that is not CHTC's file systems.
to maintain your data and important files in a location that is not CHTC's file systems.
Loading