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app/posts/find-teacher-training/2025-01-06-update-financial-support-section.md
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title: Updating financial support information | ||
description: Improving how we display financial support, including making it easier for non-UK citizens to see their options. | ||
date: 2025-01-06 | ||
tags: | ||
- courses | ||
- fees | ||
- financial support | ||
--- | ||
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## The issue | ||
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The information on financial support from the government was presented as paragraphs of text. | ||
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This can make it difficult for candidates to easily understand key information and compare it with other courses. | ||
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Additionally, information specific to non-UK citizens was difficult to find at the bottom of the box. | ||
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### Fee-based courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-fee-before-jan-2025.png) | ||
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### Salaried courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-salaried-before-jan-2025.png) | ||
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## What we changed | ||
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### Removed the caption | ||
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We removed the caption 'Advice from Get Into Teaching', as it didn't feel necessary to highlight the separation of digital products in the service. | ||
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### Separated information | ||
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We separated the information for UK and non-UK citizens, and collapsing the information so that the sections are closed by default. | ||
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We used a new pattern for how we display information for non-UK citizens, so that it is easy for these users to recognise where information is located that is relevant to them. | ||
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#### Fee-based courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-fee-after-closed-jan-2025.png) | ||
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#### Salaried courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-salaried-after-closed-jan-2025.png) | ||
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### Reduced and reformatted the content | ||
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We reduced the content and added headings to make it clearer what financial support was available for each course. | ||
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#### Fee-based courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-fee-after-open-jan-2025.png) | ||
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#### Salared courses | ||
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![screenshot of the previous design of the financial support callout box](find-financial-callout-salaried-after-open-jan-2025.png) | ||
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## Usability testing | ||
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This was tested with 18 participants over 2 rounds of testing in July and November 2024. | ||
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The findings validated that these changes would be useful to candidates, including non-UK citizens. |