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Seed dashboard #661

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1 change: 1 addition & 0 deletions _sidebar.md
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- [SEED additional resources](additional-resources/additional-resources)
- [Split tunnel allowlist](additional-resources/split-tunnel-allowlist)
- [SEED Dashboard](seed-dashboard/seed-overview.md)
- [SEED Dashboard tour](seed-dashboard/seed-dashboard-tour.md)
- **Support**
- [Create support request](raise-an-incident-support-request)
- [SEED service status](seed-status)
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3 changes: 1 addition & 2 deletions faqs/seed-faqs.md
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Expand Up @@ -8,8 +8,7 @@ Browse through the known issues and FAQs to find answers to commonly asked quest

- [General](faqs/seed-faq-general)
- [Onboarding](faqs/common-onboarding-issues)
- [Cloudflare WARP](faqs/cloudflare-warp-known-issues)
- [Configuration of common Developer CLI tools in Cloudflare WARP](faqs/configuration-of-common-developer-cli-tools-with-cloudflare-warp)
- [Cloudflare WARP](faqs/cloudflare-warp-known-issues)
- [Generate and upload Cloudflare diagnostic files](faqs/how-to-generate-and-upload-diagnostic-files-to-incident-support-request)
- [Device clean-up policy FAQs](faqs/device-clean-up-policy-faqs)
- [Offboarding FAQs](faqs/seed-offboarding-faqs.md)
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6 changes: 3 additions & 3 deletions seed-dashboard/seed-dashboard-faq.md
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>**Tip:** Click the triangle to view the answer.

<details>
<summary style="font-size:18px">How does SEED dashboard work? </summary>
<summary>How does SEED dashboard work? </summary>

SEED Dashboard extracts data from the respective components of SEED, including TechPass, Cloudflare, Microsoft Defender, and Intune. This data is used to present an overall view of the device's security status. Users can also utilise the dashboard to determine how they can rectify security issues and regain access to SEED-protected applications.
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Eh did there use to be Tanium here?


</details>
<br>
<details>
<summary style="font-size:18px">How do I report a potential security issue? </summary>
<summary>How do I report a potential security issue? </summary>

Go to the icon on the top right-hand corner of the SEED Dashboard and click **Report issue**. You will be redirected to the service request page. We will respond to your queries within three business days.
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The icon is in the bottom right-hand corner now. Can use the screenshots I mentioned here.

</details>
<br>
<details>
<summary style="font-size:18px">I received a notification regarding suspicious and malicious behaviour on my SEED device, what should I do? </summary>
<summary>I received a notification regarding suspicious and malicious behaviour on my SEED device, what should I do? </summary>

Log in to SEED dashboard and view the security issues listed. Step-by-step instructions are included to guide you to solve the issues.
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"... step-by-step instructions are included to guide you to solve the issues"

There are two sets of instructions being referred to here. One at the bottom left hand corner of the summary page and one more on the respective remediation page. Not sure if we want to re-word this?

</details>
34 changes: 31 additions & 3 deletions seed-dashboard/seed-dashboard-tour.md
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| Legend | Description |
| :--- | :----- |
| <img src="images/seed-dashboard/step1.png" alt="drawing" width="50%"/> | **Device Information** - This pane displays details of the device onboarded to SEED. |
| <img src="images/seed-dashboard/step2.png" alt="drawing" width="50%"/> | **Security Issues** - This pane displays security issues detected on the device, along with step-by-step instructions to resolve them. |
| <img src="images/seed-dashboard/step3.png" alt="drawing" width="50%"/> | **Options** - This button gives options for users to carry out various administrative tasks. For example, reporting issues. |
| <img src="images/seed-dashboard/step4.png" alt="drawing" width="50%"/> | **Show passed checks** - Click this button to display checks with no issues. |
| <img src="images/seed-dashboard/step2.png" alt="drawing" width="50%"/> | **Malware Alerts** - This section displays alerts related to malware detected on the device, categorised as low, medium, or high severity. Click here to view steps for remediation and to understand the nature of the alert. |
| <img src="images/seed-dashboard/step3.png" alt="drawing" width="50%"/> | **Compliance Checks** - This section shows detected compliance checks. Click to view the specific compliance requirements that need to be met. |
| <img src="images/seed-dashboard/step4.png" alt="drawing" width="50%"/> | **Issue updates** - This area provides real-time updates on your device's status. If no issues are detected, it will display "No known issues detected for your device.". If your device is blocked, it will guide you on how to unblock it. For specific issues, such as malware alerts or compliance check failures, further details are available when you click on the corresponding category. |
| <img src="images/seed-dashboard/step5.png" alt="drawing" width="50%"/> | **Device Status** - This section indicates the current status of your device. There are three statuses: blocked, enabled, and suspended. Hover over the tooltip for explanations of these statuses. |
| <img src="images/seed-dashboard/step6.png" alt="drawing" width="50%"/> | **Assistance and support** - The purple icon at the bottom right corner allows instant access to SEED's feedback and service request system. |


## View malware alerts

To view malware alerts detected on your device, follow these steps:

1. Click the section labelled **Malware Alerts** to learn more about the detected malware issues, categorised as low, medium, or high severity.
![mal-alert](../images/seed-dashboard/mal-alert.png)

2. Upon clicking, you will find two tabs:
- **Malware Alerts**: This tab displays detailed information about the detected malware alerts.
![mal-des](../images/seed-dashboard/mal-des.png)

- **Remediation Steps**: You can find the necessary steps required to fix the malware issue.
![remediation-steps](../images/seed-dashboard/remediation-step.png)

## View compliance checks

To review your compliance status and view the necessary compliance checks, follow these steps:

1. Click the section labelled **Compliance Checks** to see the compliance checks you need to complete.
![comp-check](../images/seed-dashboard/comp-check.png)


2. Within this section, there is a **Show Passed Checks** button which displays the compliance checks you have already completed.
![comp-page](../images/seed-dashboard/com-page.png)