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add new security pages
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colegottdank committed Oct 11, 2024
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Empty file added docs/faq/reliability.mdx
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19 changes: 19 additions & 0 deletions docs/faq/security/compliance.mdx
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---
title: "Have stringent compliance requirements?"
sidebarTitle: "Compliance Options"
description: "Explore various options for companies with stringent compliance requirements."
---

import QuestionSection from "/snippets/questions-section.mdx";

### What options are available for high compliance concerns?

Helicone offers several solutions for organizations with strict compliance needs:

1. **Comprehensive Security Measures:** Explore our [Data and Security](/references/data-autonomy) section for details on SOC 2 compliance and other security protocols.
2. **Data Residency Choices:** Ensure GDPR compliance by selecting between US and EU data regions.
3. **Request and Response Privacy:** Use our [Omit Logs feature](/features/advanced-usage/omit-logs) to prevent storing request and response bodies in long-term storage.
4. **Asynchronous Logging:** Implement our [async logging solution](/references/proxy-vs-async#async) to capture metadata (tokens, latency, time to first token) without storing actual content.
5. **Self-Hosting Solutions:** Consider our [self-hosting options](/getting-started/self-host) to maintain complete control over your data environment.

<QuestionSection />
24 changes: 24 additions & 0 deletions docs/faq/security/overview.mdx
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---
title: "FAQ - Security"
sidebarTitle: "Security"
description: "Learn about Helicone's security practices and compliance."
---

<CardGroup cols={1} gap="medium">
<Card
title="Have stringent compliance requirements? »"
icon="shield-check"
href="/faq/security/compliance"
description="Explore various options for companies with stringent compliance requirements."
horizontal
iconType="light"
/>
<Card
title="Need SOC 2 Compliance? »"
icon="file-lines"
href="/faq/security/soc2"
description="Does your organization require SOC 2 compliance? Helicone is SOC 2 compliant and the report is available upon request."
horizontal
iconType="light"
/>
</CardGroup>
11 changes: 11 additions & 0 deletions docs/faq/security/soc2.mdx
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---
title: "Need SOC 2 Compliance?"
sidebarTitle: "SOC 2 Compliance"
description: "Does your organization require SOC 2 compliance? Helicone is SOC 2 compliant and the report is available upon request."
---

import QuestionSection from "/snippets/questions-section.mdx";

Helicone is fully compliant with SOC 2 standards. If you require a detailed SOC 2 report, please [schedule a call](https://cal.com/team/helicone/helicone-discovery) with our team.

<QuestionSection />
6 changes: 5 additions & 1 deletion docs/mint.json
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Expand Up @@ -298,7 +298,11 @@
"faq/overview",
{
"group": "FAQ",
"pages": ["faq/enable-stream-usage", "faq/secret-vs-public-key"]
"pages": [
"faq/security/overview",
"faq/enable-stream-usage",
"faq/secret-vs-public-key"
]
}
]
},
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24 changes: 8 additions & 16 deletions docs/references/data-autonomy.mdx
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Expand Up @@ -5,6 +5,9 @@ description: "Helicone ensures top-tier data security and privacy through our SO
"twitter:title": "Data Security & Privacy - Helicone OSS LLM Observability"
---

import QuestionsSection from "/snippets/questions-section.mdx";
import FaqHeader from "/snippets/faq-header.mdx";

## Robust Cloud Security

At Helicone, we prioritize the security and privacy of your data with our comprehensive cloud solution:
Expand All @@ -26,21 +29,10 @@ Managing sensitive or confidential information requires complete control. For ex

Every organization has unique needs requiring tailored solutions. Helicone is dedicated to guiding you toward data autonomy.

For more information or to start your journey toward true data ownership, contact us at [[email protected]](mailto:[email protected]) or [schedule a call with our team](https://cal.com/team/helicone/helicone-discovery). We're here to help you maintain full control of your valuable data assets.

---

<AccordionGroup>
<Accordion title="Enhanced Security & Compliance">
If your organization requires enhanced security, privacy, or compliance,
consider one of our [self-deployment options](/getting-started/self-host). Deploy Helicone on your own servers to
ensure complete control over your data environment.
</Accordion>
<FaqHeader />

<Accordion title="SOC2 Compliance Reports">
If your organization requires access to our SOC2 compliance reports or has
specific compliance needs, please [schedule a call](https://cal.com/team/helicone/helicone-discovery) for
detailed information and assistance.
</Accordion>
- [Have stringent compliance requirements?](/faq/compliance)
- [Need SOC2 Compliance Reports?](/faq/soc2)
- [Have questions about latency?](/references/latency-affect)

</AccordionGroup>
<QuestionsSection />
13 changes: 6 additions & 7 deletions docs/references/latency-affect.mdx
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Expand Up @@ -5,6 +5,9 @@ description: "Helicone minimizes latency for your LLM applications using Cloudfl
"twitter:title": "Latency Impact - Helicone OSS LLM Observability"
---

import QuestionsSection from "/snippets/questions-section.mdx";
import FaqHeader from "/snippets/faq-header.mdx";

Helicone leverages [Cloudflare Workers](https://developers.cloudflare.com/workers), which run code instantly across the globe on [Cloudflare's global network](https://workers.cloudflare.com/), to provide a fast and reliable proxy for your LLM requests. By utilizing this extensive network of servers, Helicone minimizes latency by ensuring that requests are handled by the servers closest to your users.

### How Cloudflare Workers Minimize Latency
Expand Down Expand Up @@ -40,12 +43,8 @@ The metrics show that Helicone's latency **closely matches that of direct reques
requests](/images/getting-started/openai-helicone.png)
</Frame>

---
<FaqHeader />

<Info>
For a comprehensive overview of our system's reliability and performance,
check out our detailed post on [Availability and
Reliability](/references/availability).
</Info>
- [Concerns about reliability?](/references/availability)

If you have any questions or need assistance setting up asynchronous logging, feel free to reach out in our [Discord](https://discord.gg/zsSTcH2qhG)!
<QuestionsSection />
1 change: 1 addition & 0 deletions docs/snippets/faq-header.mdx
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<h1>FAQ</h1>
29 changes: 29 additions & 0 deletions docs/snippets/questions-section-2.mdx
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import Link from "next/link";

export const QuestionsSection2 = ({ questions }) => (
<div>
<hr />
<h3>FAQ</h3>
<AccordionGroup>
{questions.map((question, index) => (
<Accordion key={index} title={question.title}>
{typeof question.content === "string" ? (
<div dangerouslySetInnerHTML={{ __html: question.content }} />
) : (
question.content
)}
</Accordion>
))}
</AccordionGroup>
<Tip>
Additional questions or feedback? Reach out to{" "}
<a href="mailto:[email protected]">[email protected]</a> or{" "}
<a href="https://cal.com/team/helicone/helicone-discovery">
schedule a call
</a>{" "}
with us.
</Tip>
</div>
);

;
8 changes: 5 additions & 3 deletions docs/snippets/questions-section.mdx
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@@ -1,3 +1,5 @@
## Questions?

<Tip>Questions or feedback? Reach out to [[email protected]]([email protected]) or [schedule a call](https://cal.com/team/helicone/helicone-discovery) with us.</Tip>
<Tip>
Additional questions or feedback? Reach out to
[[email protected]]([email protected]) or [schedule a
call](https://cal.com/team/helicone/helicone-discovery) with us.
</Tip>

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