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body: | ||
- type: markdown | ||
attributes: | ||
value: | | ||
Hey there, | ||
before you click on submit, here are a few things you should know. | ||
This place is for asking genuine open-ended questions and receiving answers to them. | ||
This is *not* a place for opinions, feature requests or opinions and feature requests pretending to be questions. | ||
This is _also_ *not* a place to receive emotional support. | ||
*Don't:* | ||
- ask things you already know the answer to | ||
- but want things to be different | ||
- but need someone else to tell you the same answer again so that | ||
- you will believe it | ||
- they can be made responsible for your emotions | ||
- ask things that are already covered extensively by the docs on https://valetudo.cloud | ||
- ask questions with a hidden agenda | ||
- "ask" questions that are just statements | ||
- ask for general linux support and step-by-step handholding | ||
- bargain | ||
Note that asking "Can Valetudo do X?/Is robot Y supported?" when you're already _very_ aware that the answer is no is *not* more polite than stating "I want X/I want Y supported". It is _significantly less_ polite because it is dishonest. | ||
For more information on feature requests see here: [New Issue: Feature request](https://github.com/Hypfer/Valetudo/issues/new?assignees=&labels=request&projects=&template=feature_request.yml) | ||
And for asking if a robot is or could be supported see here: [New Issue: Robot support request](https://github.com/Hypfer/Valetudo/issues/new?assignees=&labels=request&projects=&template=pls_support_robot.yml) | ||
<br/> | ||
For a bit more casual conversation, I recommend using the telegram support chats. | ||
Generally, chat conversation is more forgiving than a ticket that has a clear state (resolved/unresolved) and needs to be answered in a specific time frame. | ||
Emotionally, it also seems to better convey that this is not a faceless corpo customer service helpdesk with paid employees but just random everyday people that enjoy helping others. | ||
Thank you | ||
- type: dropdown | ||
id: user-meta | ||
attributes: | ||
label: Are you already using Valetudo? | ||
options: | ||
- Yes, for a long time | ||
- Yes, for a few months | ||
- Yes, just started | ||
- No, but in the process of starting it | ||
- No, but planning to do it in the near future | ||
- No, but generally interested with no specific timeframe | ||
default: 2 | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: questions | ||
attributes: | ||
label: Your questions | ||
validations: | ||
required: true |