A platform designed to help organizations uncover and address racial biases in financial interactions, built on Next.js.
What is it? • How it was made • How to Use • License
FairFi is an innovative platform designed to help organizations uncover and address potential racial biases in financial customer interactions. By leveraging advanced AI and communication tools, FairFi enables organizations to improve inclusivity and equity in their operations.
- Bias Analysis via Simulated Calls
- Allows companies to analyze employee biases by simulating customer calls using AI-generated voices with adjustable gender and accents.
- AI-Powered Sentiment and Summary Analysis
- Utilizes Cohere’s Command R+ for generating sentiment analyses and call summaries based on transcriptions.
- Real-Time Call Transcription
- Employs Twilio for generating calls, transcribing audio, and providing detailed feedback.
- Bias Identification for Social Impact
- Helps companies detect potential racial biases in employee interactions, fostering inclusivity and financial equity.