Netchron-Juniper-Supporttool (or NJS for short) is a script that helps you to collect all the needed informations for JTAC.

I was tired of remembering the needed commands (and probably forgetting some) and the manual time it took me to collect all the Infos.

Run this script in python (if you don't trust my .exe) or use the compiled .exe (created via pyinstaller).
The .exe is useful when you don’t have python on your (or your customers) machine.

Run it (NOT as root, but as any user), give it the device-IP, user and password and sit back (probably get a coffee or tea).

If you have any questions or find bugs feel free to contact me via mail (chs [at] ip4 [dot] de)

Simply upload the created package to JTAC.

Do NOT upload the njs_DATE.log - this is for your info only in case something in the script goes wrong. JTAC will probably not know what to do with that file because it contains almost nothing about your Device ;)

Disclaimer: This tool is for free use on your own risk. I'm not employed by Juniper - just trying to automate my tasks ;)


If you are missing something or have an idea please let me know.
Let's make the world a better place :)