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XS ◾ Improved "refer-to-email-subject" rule + added related (SSWConsu…
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* Improved "refer-to-email-subject" rule + added related

* Update rule.md

* Update rule.md

* Auto-fix Markdown files

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Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>
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tiagov8 and github-actions[bot] authored Feb 5, 2025
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seoDescription: Clarity improves by referring back to a subject of an email, making communication more efficient.
type: rule
archivedreason:
title: Do you make the communication more efficient by referring back to a subject of an email?
title: Do you include the subject of an email you are referring to?
guid: 933c8ea1-81cc-4972-8523-1be0879a784c
uri: make-the-communication-more-efficient-by-referring-back-to-a-subject-of-an-email
uri: refer-to-email-subject
created: 2015-10-05T05:44:40.0000000Z
authors:
- title: Adam Cogan
url: https://ssw.com.au/people/adam-cogan
related: []
related:
- write-a-good-pull-request
redirects:
- clarity-do-you-make-the-communication-more-efficient-by-referring-back-to-a-subject-of-an-email
- use-text-formatting-to-mention-email-subjects
- make-the-communication-more-efficient-by-referring-back-to-a-subject-of-an-email

---

Use IM to chase up that important email. You can make it easy for everyone (or at least give them the context of your questions) by pasting the email subject.
Use IM to chase up that important email. You can make it easy for everyone by pasting the email subject for context.

<!--endintro-->

::: greybox
I sent you an email just now, please approve

:::

::: bad
**Figure: Bad example - client need to filter his emails manually**

Figure: Bad example - client need to filter his emails manually
:::

::: greybox
I need you to reply to my email... Subject: CBA Software Audit

:::

::: good
Figure: Good example - client can search your email based on the subject

:::

### Tip: Use text formatting
## Extra: Use a different text formatting

To make your messages more visually appealing, you can use "> {{ MESSAGE }}" in Microsoft Teams chats to highlight your message as a quote. This works particularly well when you want to refer to an email subject, i.e:

::: good
![Figure: Good example - Mentioning an email using the "> {{ MESSAGE }}" formatting](good-example---use-formatting.png)

:::

<!--endintro-->
1 change: 1 addition & 0 deletions rules/write-a-good-pull-request/rule.md
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Expand Up @@ -21,6 +21,7 @@ related:
- useful-information-on-changes
- close-pbis-with-context
- use-pull-request-templates-to-communicate-expectations
- refer-to-email-subject
- use-emojis-in-your-commits
- which-emojis-to-use-in-scrum
- reply-done-and-delete-the-email
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