-
Notifications
You must be signed in to change notification settings - Fork 18
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
- Loading branch information
Showing
17 changed files
with
96 additions
and
37 deletions.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file not shown.
File renamed without changes
File renamed without changes.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file not shown.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file not shown.
File renamed without changes
File renamed without changes.
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -0,0 +1,86 @@ | ||
# User Account | ||
[[toc]] | ||
|
||
When [signing up to <MainPlatformName />](../../setup/sign-up-to-mergin-maps/), you have set the username, email and password that are associated with your account. | ||
|
||
The [email](#changing-email-and-account-details) and [password](#changing-password) can be changed anytime through the <DashboardShortLink />. | ||
|
||
It is not possible to change the username. If you wish to use a different username, follow [these steps](#changing-mergin-maps-username). | ||
|
||
## Changing email and account details | ||
|
||
1. Log in to <AppDomainNameLink />. | ||
|
||
In the upper right corner of the screen, click on your username and go to **Your profile**. | ||
|
||
![Mergin Maps profile](../dashboard/mergin-maps-dashboard-profile.jpg "Mergin Maps profile") | ||
|
||
2. Click on the **Edit account** button. | ||
![Editing Mergin Maps account](./dashboard-edit-account.jpg "Editing Mergin Maps account") | ||
|
||
3. Here you can change your email and add or change your first name and last name. | ||
![Mergin Maps dashboard edit name and e-mail](./dashboard-edit-email.jpg "Mergin Maps dashboard edit name and e-mail") | ||
|
||
### Changing password | ||
|
||
1. Log in to <AppDomainNameLink />. | ||
|
||
In the upper right corner of the screen, click on your username and go to **Your profile**. | ||
|
||
![Mergin Maps profile](../dashboard/mergin-maps-dashboard-profile.jpg "Mergin Maps profile") | ||
|
||
2. Click on the **Change password** button and set a new password. | ||
![Mergin Maps profile](./dashboard-change-password.jpg "Mergin Maps profile") | ||
|
||
|
||
## Changing Mergin Maps username | ||
|
||
The username cannot be changed. If you need to use a different username, you will have to create a new account. | ||
|
||
**If you are a contributor to a workspace, but do not own a workspace:** | ||
1. Create a new <MainPlatformName /> account with the username of your choice | ||
2. Make a list of workspaces/projects you have access to with your original account | ||
3. Notify the *admins* or *owners* of the relevant workspaces about this change. | ||
They will have to [share the workspace or projects](../project-advanced/#share-projects-and-manage-user-access) with your new account. | ||
4. Now your original account can be [deleted](#deleting-mergin-maps-account) | ||
|
||
**If you own a workspace:** | ||
1. Create a new <MainPlatformName /> account with the username of your choice | ||
2. [Transfer the ownership](../permissions/#how-to-transfer-ownership-of-a-workspace) of your workspace(s) to the new account and, if needed, [update the billing information](../subscriptions/#billing-information-and-payment-method) | ||
3. Now you can [delete](#deleting-mergin-maps-account) the original account | ||
|
||
::: tip Re-using email | ||
The same email cannot be used for multiple accounts. If you want to reuse the same email that you have used in your original account, you will have to [close](#deleting-mergin-maps-account) it and wait until it is deleted. Deleted accounts are kept on <MainPlatformName /> servers for 5 days before they are deleted permanently. | ||
|
||
To speed up the process, you can contact <MerginMapsEmail id="support" /> and ask them to delete your account so you can use the same email immediately. | ||
::: | ||
|
||
|
||
## Deleting Mergin Maps account | ||
Your <MainPlatformNameLink /> account can be deleted in the <DashboardShortLink />. | ||
|
||
Before closing the account, **make sure to** [**close your workspaces**](../../manage/workspaces/#how-to-delete-a-workspace). | ||
|
||
1. Log in to <AppDomainNameLink />. In the upper right corner of the screen, click on your username and go to **Your profile**. | ||
![Mergin Maps profile](../dashboard/mergin-maps-dashboard-profile.jpg "Mergin Maps profile") | ||
|
||
2. Click on the **Close account** button. | ||
![Editing Mergin Maps account](./dashboard-close-account.jpg "Editing Mergin Maps account") | ||
|
||
You will be prompted to confirm the closing of your account by typing the account name. | ||
|
||
After you close the account, it is kept on <MainPlatformNameLink /> servers for 5 days before it is deleted permanently. During this period, it can be restored if you contact <MerginMapsEmail id="support" />. | ||
|
||
## Forgotten password | ||
If you forget your password, you can reset it through <AppDomainNameLink /> by clicking **Forgot password**. Email with password reset link will be sent to your email address. | ||
![Mergin Maps dashboard forgot password](./dashboard-forgot-password.jpg "Mergin Maps dashboard forgot password") | ||
|
||
The same can be through the login page in the <MobileAppNameShort /> | ||
![Mergin Maps mobile app forgot password](./mobile-app-forgot-password.jpg "Mergin Maps mobile app forgot password") | ||
|
||
::: tip | ||
Check your spam folder if the email with password reset link does not appear in your inbox after a few minutes. | ||
|
||
If that's not the case, please contact <MerginMapsEmail id="support" /> to resolve this issue. | ||
::: | ||
|
File renamed without changes
File renamed without changes.
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters