Merging changes synced from https://github.com/MicrosoftDocs/Devices-…

…docs-pr (branch live)

surface/surface-it-toolkit.md

@@ -20,6 +20,12 @@ The Surface IT Toolkit is a modern desktop application that compiles essential c
 
 The Surface IT Toolkit ensures you're using the latest version thanks to [MSIX](/windows/msix/overview) the Windows app package format that automatically checks for updates and downloads them for you.
 
+## Video demo
+
+See how the Surface IT Toolkit provides essential tools to configure, secure, and manage Surface devices efficiently:<br><br>
+
+> [!VIDEO https://learn-video.azurefd.net/vod/player?id=55687166-8581-4caf-bfd2-2a583f28fc93]
+
 ## Get started with Surface IT Toolkit
 
 1. Download the [Surface IT Toolkit](https://www.microsoft.com/download/details.aspx?id=46703) and install it on the PC you use to manage devices in your organization.

surface/surface-management-portal.md

@@ -1,12 +1,12 @@
 ---
 title: Surface Management Portal  
-description: Manage, monitor, and maintain Surface devices efficiently with the Surface Management Portal in Microsoft Intune Admin Center. 
+description: Streamline Surface device management and support with the Surface Management Portal, integrated into the Microsoft Intune Admin Center. 
 ms.service: surface  
 ms.localizationpriority: medium  
 author: coveminer  
 ms.author: chauncel  
 ms.topic: how-to  
-ms.date: 09/16/2024  
+ms.date: 12/17/2024  
 ms.reviewer: rohitmannan  
 manager: frankbu  
 appliesto:  
@@ -26,6 +26,12 @@ With the Surface Management Portal, you can:
 - Centralize Surface-specific device administration in a single environment.
 - Automatically access comprehensive information from your Intune-enrolled Surface devices, which flows into the Surface Management Portal when users sign in for the first time.
 
+## Video demo
+
+See how the Surface Management Portal helps make IT admins more efficient by streamlining device management, warranty tracking, support requests, IT tools, and carbon emissions insights:<br><br>
+
+> [!VIDEO https://learn-video.azurefd.net/vod/player?id=60537474-14d6-4b54-9828-11f9663a3c3d]
+
 ## Access Surface Management Portal
 
 ### If you don't have an Intune subscription
@@ -78,6 +84,10 @@ The Surface Management Portal provides visibility into support activity and the
 
 :::image type="content" source="images/surface-management-portal/surface-management-portal-support.png" lightbox="/surface/images/surface-management-portal/surface-management-portal-support.png" alt-text="Screenshot that shows where to submit a new support request on the Surface Management Portal.":::
 
+- **Video demo.** Learn how to create and manage service orders and support requests with visibility into device support activity, warranty details, and service options:
+
+> [!VIDEO https://learn-video.azurefd.net/vod/player?id=59a56707-db5e-41d9-801f-01be44e120f0]
+
 To create and submit new requests for one or more devices:
 
 1. Go to the **Support** tab and select **New support request**.

surface/surface-portal-admin-roles.md

@@ -19,6 +19,12 @@ ms.collection: essentials-manage
 
 Microsoft provides a range of built-in administrator roles designed for managing Surface devices through the [Surface Management Portal](surface-management-portal.md) and the [Surface Support Portal](surface-support-portal.md). These roles are tailored to facilitate efficient management and maintenance of Surface hardware within your organization.
 
+## Video demo
+
+Learn about licensing requirements and administrator roles needed to access and manage Surface devices: <br><br>
+
+> [!VIDEO https://learn-video.azurefd.net/vod/player?id=e7e56c72-2567-4a31-b0af-c71c7dcdb3d1]
+
 ## Before you begin
 
 Before starting the setup, you must assign at least one administrative role to manage the portals effectively. 

surface/surface-portals.md

@@ -26,6 +26,13 @@ With Surface portals, you can:
 - Monitor the health of all your Surface devices and get notifications about any unusual device status, which can help reduce IT costs.
 - Access a unified interface for Surface device management tasks.
 
+## Video demo
+
+See how the Surface Management Portal and Surface Support Portal can boost efficiency for managing Surface devices, monitoring compliance, and streamlining support:<br><br>
+
+> [!VIDEO https://learn-video.azurefd.net/vod/player?id=1bb92b9d-514e-498b-8a32-17896d599447]
+
+
 ## Compare portals
 
 | Portal                             | Surface Management Portal                                              | Surface Support Portal                                              |