Merge pull request #10 from jeffmcadams/ohcraptoallclear

Add "Oh Crap to All Clear"

docs/glossary.md

@@ -10,6 +10,9 @@ A glossary of terms used by and within NAF. If you'd like to contribute to, or s
 **Idempotent**
 > A process or task that can be run multiple times and always reach the desired outcome
 
+**Oh Crap to All Clear**
+> A phrase, coined by Jeremy Schulman, that describes the time and effort required to move from discovery of a problem to either fixing it or conclusively determined that it has cleared on its own.
+
 **Orchestration**
 > Software or other tooling designed to complete a series of tasks with no human intervention in a workflow based on a defined set of inputs