Importance and Relevance

Two core tenets drive the OpenNyAI mission; firstly, catalysing the justice and tech communities to come together toward solving for access to justice and secondly, building the foundational AI blocks for this community to leverage and further innovate upon.

While the JB stack is not restricted to any particular sector or domain, it was initially devised to make law, justice and government schemes more accessible to Indian citizens. With the low proliferation of legal services in the hinterlands, with some reports suggesting that only about 0.5% of the population having access to legal aid, this was the ideal domain to seek the unit of change. But the original proposition of accessing critical information in a simplified manner in your own language was powerful enough to not be bound by only a specific sector. Additionally, as the capability of the LLMs kept improving exponentially, it became increasingly clear that the applications of JB that utilised these LLMs could be sector agnostic.

Although LLMs like GPT have been advancing rapidly from GPT-3 to newer versions like GPT-4, GPT-4 Turbo, and GPT-4 Mini, their quick development rate poses a challenge. While the digital natives can fully utilize these technologies, people lacking digital and language skills risk being left behind, widening the gap between those who are digitally literate and those who aren't. Additionally, these LLMs many times run the risk of hallucination which is an unaffordable flaw when providing with crucial information that directly impacts the actions that a user may take, JB’s value add to address this problem is 3-fold: Make the conversational interfaces accessible across many more Indian languages Restrict the possibility of the LLMs hallucinating. Overcoming a key roadblock to ensure that AI based solutions are more reliable for someone without the time or capability to immediately fact check the information provided to them Through the use of finite-state machines and support across multiple channels, make various services available to the user beyond conversing with the LLMs, on any medium of their choosing