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Better small teams pages (#7786)
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* team index view, move small team nav

* polish

* added crest, started to move PA team page blocks around

* moving components around

* encapsulate milestones and team updates inside box

* team icon

* source from graphql

* team page start

* fixed small team person card hover ux

* flex da people

* placeholder header image

* more responsive

* add other sections

* add team images

* add nav

* fix subscribe flow

* added sum stickers

* moved icons

* add pineapple sticker

* added all country icons, fixed pineapple icons

* added all flags

* implemented mayor badge

* hide small team sidebar (for now)

* tighten text

* fix in progress modal

* update objectives files

* cleanup

* added GB flag, updated flag pack

* tightening text

* add objectives to own section

* added pineapple sticker

* added borked thumbs up sticker

* subheader polish

* small adj

* dark mode

* link to small teams

---------

Co-authored-by: Eli Kinsey <[email protected]>
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corywatilo and smallbrownbike authored Mar 5, 2024
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23 changes: 3 additions & 20 deletions contents/handbook/small-teams/customer-success/index.mdx
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---
title: Customer Success Team
title: Customer Success
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

## Responsibilities

* Own initial inbound contact requests from the website
Expand All @@ -23,10 +14,6 @@ hideAnchor: false
* Make it easy to become a paying customer
* Ensure long term success with PostHog

## Q1 2024 Goals

<Objectives />

## Customer

Primarily brand new and existing users of our self-serve product
Expand Down Expand Up @@ -60,8 +47,4 @@ Compelling product demonstrations aren't about features; they tell the story of

## Slack channel

[#team-customer-success](https://posthog.slack.com/messages/team-customer-success)

## What we're building

<TeamRoadmap />
[#team-customer-success](https://posthog.slack.com/messages/team-customer-success)
21 changes: 2 additions & 19 deletions contents/handbook/small-teams/data-warehouse/index.mdx
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@@ -1,24 +1,7 @@
---
title: Data Warehouse Team
title: Data Warehouse
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

## Q1 2024 Goals

<Objectives />

## What we're building

<TeamRoadmap />
2 changes: 0 additions & 2 deletions contents/handbook/small-teams/data-warehouse/objectives.mdx
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### Goals (Q1)

5 reference customers of data warehouse and imports

* **Key Results:**
Expand Down
19 changes: 2 additions & 17 deletions contents/handbook/small-teams/exec/index.mdx
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@@ -1,22 +1,7 @@
---
title: Exec Team
title: Exec
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

## People

<TeamMembers />

## Mission

<Mission />

## Q1 2024 Goals

<Objectives />

## What we're building

<TeamRoadmap />
2 changes: 0 additions & 2 deletions contents/handbook/small-teams/exec/objectives.mdx
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### Goals

* Stay in control of our destiny by hitting the [ARR goal](https://docs.google.com/document/d/1Ofpxd5N4e_PKlSbRDEJ86T9Rs2ihfpKQf5MFuohWP1g/edit) and staying within budget
* Figure out what the (technical) building blocks are of the Product OS
* Ensure engineering team structure runs smoothly
43 changes: 2 additions & 41 deletions contents/handbook/small-teams/feature-success/index.mdx
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@@ -1,46 +1,11 @@
---
title: Feature Success Team
title: Feature Success
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

Makers everywhere get better at building products because of PostHog

## Q1 2024 Goals

As always, reliability is the #1 unwritten goal: Making sure feature flags are reliable trumps every other objective.


### Objective: Doubling down on surveys

Last quarter, we officially launched surveys and gathered lots of feedback! This quarter, we're building out more of the things that'll make surveys the obvious choice for customers to collect user feedback.

We will, in order of priority build:

- Event based targeting for surveys
- Branching logic with multiple questions
- Better result visualisation for customer experience metric surveys (NPS, CSAT, etc)

### Objective: Doubling down on experiments

Last quarter, we built out the core missing features for feature flags. Now to leverage these building blocks we want to focus on improving our A/B testing platform.

Broadly, we will focus on two themes:

1. Make it easy for people to set up experiments and understand the results, with clear action items on when to end and what to do after ending experiments.
2. Expand what is possible to track in experiments: From statistical significance for secondary metrics, to having a linked dashboard for extra result exploration.



## Values
- Fast, iterative and high output rather not slow and thoughtful - achieving this
- Feedback-driven not spec-driven - we do a decent job at this
Expand Down Expand Up @@ -130,7 +95,3 @@ Since it's not a positioning issue, Bob & Alice decide that it makes sense to in
PostHog keeps analysing metrics for this flag over time, and notifies Bob and Alice when their customers behaviour change. For example, if the conversion for users in UK has taken a turn for the better, or if enterprise customers have taken a turn for the worse.

Our long term vision is to make all of this possible.

## What we're building

<TeamRoadmap />
21 changes: 21 additions & 0 deletions contents/handbook/small-teams/feature-success/objectives.mdx
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As always, reliability is the #1 unwritten goal: Making sure feature flags are reliable trumps every other objective.


### Objective: Doubling down on surveys

Last quarter, we officially launched surveys and gathered lots of feedback! This quarter, we're building out more of the things that'll make surveys the obvious choice for customers to collect user feedback.

We will, in order of priority build:

- Event based targeting for surveys
- Branching logic with multiple questions
- Better result visualisation for customer experience metric surveys (NPS, CSAT, etc)

### Objective: Doubling down on experiments

Last quarter, we built out the core missing features for feature flags. Now to leverage these building blocks we want to focus on improving our A/B testing platform.

Broadly, we will focus on two themes:

1. Make it easy for people to set up experiments and understand the results, with clear action items on when to end and what to do after ending experiments.
2. Expand what is possible to track in experiments: From statistical significance for secondary metrics, to having a linked dashboard for extra result exploration.
28 changes: 2 additions & 26 deletions contents/handbook/small-teams/growth/index.mdx
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@@ -1,20 +1,11 @@
---
title: Growth Team
title: Growth
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

Maximize the number of people who get value out of PostHog, and help them realize and leverage all the value we offer.

## What the Growth team does

- Sign up and authentication
Expand All @@ -31,25 +22,10 @@ Maximize the number of people who get value out of PostHog, and help them realiz
- Revenue reporting
- Internal metrics reporting (company scorecard)


## Q1 2024 objectives

- **Objective 1**: Double activation rates for product analytics and session replay
- Reasoning: Activation is lower than we'd like it to be, and activation is a leading indicator for retention and revenue
- **KR**: 2 customer interviews per week
- **KR**: Start 1 new experiment every week
- **Objective 2**: Launch pricing for Data warehouse, queries, CDP
- Reasoning: Customers get lots of value out of these and should be charged accordingly
- **KR**: Cost of collaboration doesn't feel too high

## How to work with the Growth team

In addition to covering specific areas of the product, members of the Growth team can temporarily join other small teams to execute jointly on growth-related tasks.
This can be done by requesting help during Sprint planning, or at the beginning of the Quarter during the OKR definition phase.

## Feature ownership
You can find out more about the features we own [here](/handbook/engineering/feature-ownership)

## What we're building

<TeamRoadmap />
7 changes: 7 additions & 0 deletions contents/handbook/small-teams/growth/objectives.mdx
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- **Objective 1**: Double activation rates for product analytics and session replay
- Reasoning: Activation is lower than we'd like it to be, and activation is a leading indicator for retention and revenue
- **KR**: 2 customer interviews per week
- **KR**: Start 1 new experiment every week
- **Objective 2**: Launch pricing for Data warehouse, queries, CDP
- Reasoning: Customers get lots of value out of these and should be charged accordingly
- **KR**: Cost of collaboration doesn't feel too high
24 changes: 3 additions & 21 deletions contents/handbook/small-teams/infrastructure/index.mdx
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@@ -1,25 +1,11 @@
---
title: Infrastructure Team
title: Infrastructure
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

import Mission from "./mission.mdx"
import Objectives from "./objectives.mdx"

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

<Objectives />

## Slack channel

[#team-infrastructure](https://posthog.slack.com/archives/C01MM7VT7MG)
Expand Down Expand Up @@ -73,8 +59,4 @@ The board also acts as a source of truth for other teams to have a quick check i

## Slack channel

[#team-infrastructure](https://posthog.slack.com/messages/team-platform)

## What we're building

<TeamRoadmap />
[#team-infrastructure](https://posthog.slack.com/messages/team-platform)
2 changes: 0 additions & 2 deletions contents/handbook/small-teams/infrastructure/objectives.mdx
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## Q1 2024 Goals

### 💪 Deploy with confidence
Our deploy speed keeps us moving fast but bigger changes would benefit from better tooling to gradually roll out, validate and roll back if necessary.

Expand Down
17 changes: 2 additions & 15 deletions contents/handbook/small-teams/marketing/index.mdx
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@@ -1,24 +1,11 @@
---
title: Marketing Team
title: Marketing
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

## Q1 2024 Goals

<Objectives />

## Slack channel

[#team-marketing](https://posthog.slack.com/messages/team-marketing)
Expand Down
1 change: 0 additions & 1 deletion contents/handbook/small-teams/marketing/objectives.mdx
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@@ -1,4 +1,3 @@
**Goal**
Increase the number of people signing up for PostHog's products beyond Product Analytics.

**Rationale**
Expand Down
19 changes: 2 additions & 17 deletions contents/handbook/small-teams/people/index.mdx
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@@ -1,26 +1,11 @@
---
title: People & ops team
title: People & Ops
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

## Objectives & key results

## Q1 2024

<Objectives />

## Responsibilities

Our people team works across talent, people, operations, and culture. This is what we care about:
Expand Down
19 changes: 2 additions & 17 deletions contents/handbook/small-teams/pipeline/index.mdx
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@@ -1,22 +1,11 @@
---
title: Pipeline Team
title: Pipeline
sidebar: Handbook
showTitle: true
hideAnchor: false
template: team
---

<TeamUpdate />

## People

<TeamMembers />

## Mission

<Mission />

<Objectives />

## Responsibilities

Our team owns our ingestion pipeline end-to-end. That means we own:
Expand Down Expand Up @@ -83,7 +72,3 @@ It's acceptable for the secondary responsibilities to take up all of your time.
## Slack channel

[#team-ingestion](https://posthog.slack.com/messages/team-ingestion)

## What we're building

<TeamRoadmap />
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