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Update contracts.md (#10103)
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update BAAs per org rules
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camerondeleone authored Dec 20, 2024
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Expand Up @@ -177,7 +177,7 @@ Sometimes large customers will ask for changes to our MSA. We have a list of the

## Business Associate Agreement (BAA)

We offer HIPAA Compliance on PostHog Cloud and as such health companies will require us to sign a Business Associate Agreement with them. As this means we take on increased financial risk in case of a breach we ask them as a minimum to subscribe to the Teams plan which is a guaranteed monthly payment.
We offer HIPAA Compliance on PostHog Cloud and as such health companies will require us to sign a Business Associate Agreement with them. As this means we take on increased financial risk in case of a breach we ask them as a minimum to subscribe to the Teams plan which is a guaranteed monthly payment. A maximum of one BAA per organization will be signed. Under most circumstances, it should be the company that owns the org/pays us.

1. Ask the customer to subscribe to the Teams plan (as well as any other paid plans they wish to use).
2. Create a new document from the [PandaDoc Template](https://app.pandadoc.com/a/#/templates/4psCXzU527sNE6WEbFBg3a).
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