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Rewrite conversion rate section
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bijanbwb committed Jan 9, 2025
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Expand Up @@ -148,24 +148,33 @@ We can set the frequency to check this daily. And for critical alerts like this,

### 4. Alert on changes in conversion rates

To set alerts when your conversion rate changes, you can set up an insight that tracks signups on your pricing page.
To set alerts when our conversion rate changes, we can set up an insight that tracks pricing page to signup conversion.

For example, we can create a trend insight filtered for our pricing pageviews and our [`user_signed_up` event](/docs/getting-started/send-events#2-capture-custom-events), which is triggered whenever a user completes our signup flow and creates their account.
For example, we can create a trend insight filtered by unique pricing pageviews and a [`user_signed_up` event](/docs/getting-started/send-events#2-capture-custom-events), which is triggered whenever a user completes our signup flow and creates their account.

So this insight will display a graph with a line for the number of pageviews for the pricing page as well as a separate line for the number of users that signed up.
In this example, we enable [formula mode](/docs/product-analytics/trends/formulas) and divide the number of signups by the number of unique visitors that visit the pricing page, which gives us a conversion rate to work with.

<ProductScreenshot
imageLight="https://res.cloudinary.com/dmukukwp6/image/upload/conversions_light_efbbc10280.png"
imageDark="https://res.cloudinary.com/dmukukwp6/image/upload/conversion_graph_d4ac533adf.png"
imageLight="https://res.cloudinary.com/dmukukwp6/image/upload/conversion_formula_light_d0869f0480.png"
imageDark="https://res.cloudinary.com/dmukukwp6/image/upload/conversion_formula_dark_104fdcdcb7.png"
alt="Conversions"
classes="rounded"
/>

If we want to find out when the conversion rate increases or decreases by 10%, we can set up multiple alerts. We can set up one alert for when the `user_sign_up` event increases by 10% and a separate alert for when the event decreases by 10%.
To find out when the conversion rate increases or decreases by 10%, we can set up multiple alerts based on the formula above.

<ProductScreenshot
imageLight="https://res.cloudinary.com/dmukukwp6/image/upload/mutliple_alerts_light_a45b5f0ad9.png"
imageDark="https://res.cloudinary.com/dmukukwp6/image/upload/mutliple_alerts_dark_1d37e0e9b9.png"
imageLight="https://res.cloudinary.com/dmukukwp6/image/upload/increase_alert_dark_5811f94fda.png"
imageDark="https://res.cloudinary.com/dmukukwp6/image/upload/increase_alert_light_8d64702edc.png"
alt="Conversion alert setup"
classes="rounded"
/>

We can set up one alert for when the `user_sign_up` event increases by 10% and a separate alert for when the event decreases by 10%.

<ProductScreenshot
imageLight="https://res.cloudinary.com/dmukukwp6/image/upload/multiple_alerts_light_431156475b.png"
imageDark="https://res.cloudinary.com/dmukukwp6/image/upload/multiple_alerts_dark_e2982a022e.png"
alt="Multiple alerts"
classes="rounded"
/>
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