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# Sending App Diagnostics | ||
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Some bugs require additional information that we can't access remotely. In those cases, we'd like you to send us App Diagnostics. | ||
Here are some steps to extract the `.ips` files containing the crash logs from the app. | ||
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Open your settings app and navigate to | ||
**Settings** > **Privacy** > **Analytics** > **Analytics** **Data** , you should see a list of files prefixed with the name of the app that created it. | ||
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| ![04f83eb4a420ebda448748d93a24dfd11c4723b4](https://github.com/Produkt/panels-guides/assets/246780/ccad5aca-9941-44a6-a582-999f610a9dee) | ![d68ce5cf5e67ffe4f5b6b06a3c2c61983b38c918](https://github.com/Produkt/panels-guides/assets/246780/b619ec57-9f3e-42d1-8d0f-b49de49be266) | | ||
|---|---| | ||
| ![ac411b93e2b828163f9d97ca66e386b7288b7201](https://github.com/Produkt/panels-guides/assets/246780/f074f2df-3b5a-4d73-8cac-73fb63da6eb6) | ![744bc0e7e1486c6e7e54bb1349c3b44651692583](https://github.com/Produkt/panels-guides/assets/246780/92f1b051-ba96-473c-b648-1e04881ce2f7) | | ||
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You should see one or more prefixed with "**Panels-**" | ||
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If you open each file, you can send it to us or another device. | ||
The more you send us, the better. Especially the most **recent** ones. | ||
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Thanks!!! |