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docs: Clarify SSO guide to emphasize call availability with Promptless team #108

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2994ead
Documentation updates from Promptless
promptless[bot] Oct 21, 2025
56a2226
Sync documentation updates from Promptless agent
promptless[bot] Oct 22, 2025
1778c24
break docs.yml
mattlink Oct 22, 2025
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3 changes: 1 addition & 2 deletions fern/docs.yml
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Expand Up @@ -84,8 +84,7 @@ navigation:
icon: fa-regular fa-shield
path: ./docs/security-and-privacy/index.md
contents:
- page: Single Sign-On (SSO) Setup
path: ./docs/security-and-privacy/sso-setup.md
- path: ./docs/security-and-privacy/sso-setup.md
- page: Data Handling and Classification
path: ./docs/security-and-privacy/data-handling.md
- page: Network Architecture
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8 changes: 4 additions & 4 deletions fern/docs/security-and-privacy/sso-setup.md
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Expand Up @@ -3,7 +3,7 @@
Single Sign-On (SSO) integration enables enterprise organizations to authenticate users through their existing identity provider, streamlining access management and enhancing security across your documentation workflow.

<Info>
SSO integration is available exclusively for enterprise customers. Contact our team at [[email protected]](mailto:[email protected]) to learn more about enterprise plans and pricing.
SSO integration is available exclusively for enterprise customers. Schedule a call with our team or email us at [[email protected]](mailto:[email protected]) to discuss enterprise plans and your SSO requirements.
</Info>

## Supported Authentication Methods
Expand Down Expand Up @@ -45,7 +45,7 @@ SSO setup requires coordination between your IT team and Promptless. The process
</Step>

<Step title="Submit Configuration Request">
Contact our support team (either via your dedicated account manager or by emailing [[email protected]](mailto:[email protected]), and send the following info:
Contact our support team at [[email protected]](mailto:[email protected]) to discuss your setup. If you have a dedicated account manager, you can also coordinate directly with them. Share:

- Your organization name and verified domain
- Preferred authentication method (SAML 2.0 or OIDC)
Expand Down Expand Up @@ -80,6 +80,6 @@ SSO integration provides enhanced security controls:

## Support and Implementation

For questions about SSO setup or to discuss your organization's specific authentication requirements, contact our enterprise support team at [[email protected]](mailto:[email protected]).
Have questions about SSO setup or want to discuss your organization's specific authentication requirements? Hop on a call with our enterprise support team—reach out at [[email protected]](mailto:[email protected]) to schedule.

Our team will work directly with your IT department to ensure smooth implementation and integration with your existing security infrastructure.
We'll work directly with you and your IT department to ensure smooth implementation and integration with your existing security infrastructure.
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