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Merge pull request #4114 from SkylineCommunications/skye
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Skye
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EdithLansens authored Jan 7, 2025
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Expand Up @@ -5,8 +5,12 @@ description: Log on to dataminer.services, select 'Desktop installation' and run

# Installing the DataMiner Cube desktop application

> [!IMPORTANT]
> Make sure the client machine meets the minimum requirements detailed in the [DataMiner Client Requirements](xref:DataMiner_Client_Requirements).
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>Before you install DataMiner Cube, make sure the client machine meets the minimum requirements detailed in the <a href="xref:DataMiner_Client_Requirements" style="color: #657AB7;">DataMiner Client Requirements</a>.
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<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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## Standard installation

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9 changes: 7 additions & 2 deletions user-guide/Getting_started/Creating_a_DMS_in_the_cloud.md
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Expand Up @@ -5,8 +5,13 @@ description: With DaaS, you can create a complete DataMiner System in no time, f

# Creating a DataMiner System in the cloud (DaaS)

> [!TIP]
> If you have any questions or need support with the DaaS feature, contact <[email protected]>.
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>If you have any questions or need support with the DaaS feature, contact <a href="mailto:[email protected]">[email protected]</a>.
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<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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<br>

With **DataMiner as a Service (DaaS)**, you can create a complete DataMiner System (DMS) in mere minutes. The DataMiner System is fully hosted in the cloud, so that you can immediately enjoy all the benefits of being connected to the [dataminer.services platform](xref:AboutCloudPlatform).

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9 changes: 7 additions & 2 deletions user-guide/Getting_started/DaaS/Accessing_a_new_DMS.md
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Expand Up @@ -6,8 +6,13 @@ uid: Accessing_a_new_DMS

1. Log on to [dataminer.services](https://dataminer.services).

> [!TIP]
> For more detailed information, see [Logging on to dataminer.services](xref:Logging_on_to_the_DataMiner_Cloud_Platform).
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>Don't know how to log on to dataminer.services? Go to <a href="xref:Logging_on_to_the_DataMiner_Cloud_Platform" style="color: #657AB7;">Logging on to dataminer.services</a> for more info.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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<br>

1. Under *DataMiner Systems*, click *Open in desktop app*.

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8 changes: 6 additions & 2 deletions user-guide/Getting_started/DaaS/Creating_a_DaaS_system_FAQ.md
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Expand Up @@ -8,8 +8,12 @@ uid: Creating_a_DaaS_system_FAQ

DataMiner credits are a form of currency used to subscribe to DataMiner software and hosting services.

> [!TIP]
> For more information, see [Usage terms](xref:Pricing_Usage_based_service#usage-terms).
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<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>Unfamiliar with terms like "DataMiner credits"? Take a look at our list of <a href="xref:Pricing_Usage_based_service#usage-terms" style="color: #657AB7;">usage terms</a>.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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### Where can I check the current DataMiner credit balance of my organization?

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Expand Up @@ -17,10 +17,13 @@ The DataMiner installer allows you to run a DataMiner installation and perform t

1. Make sure the necessary .NET and .NET Framework versions are installed. See [DataMiner Compute Requirements](xref:DataMiner_Compute_Requirements).

> [!TIP]
>
> - For information on how to determine which versions you have installed. See <https://learn.microsoft.com/en-us/dotnet/framework/migration-guide/how-to-determine-which-versions-are-installed>.
> - For installation information, see [Installation guide](https://docs.microsoft.com/en-us/dotnet/framework/install/).
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>Are you not sure which versions you have installed? Take a look at <a href="https://learn.microsoft.com/en-us/dotnet/framework/migration-guide/how-to-determine-which-versions-are-installed" style="color: #657AB7;">Microsoft's guide</a> on this topic. You can also consult their <a href="https://learn.microsoft.com/en-us/dotnet/framework/install/" style="color: #657AB7;">.NET Framework installation guide</a>.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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<br>

1. Make sure the Windows setting "fast startup" is not activated.

Expand Down Expand Up @@ -177,8 +180,13 @@ If you are using an older installer, follow the steps below to install DataMiner

1. Send the *Request.lic* file to <[email protected]>, and wait until you receive the reply.

> [!TIP]
> See also: [Obtaining a DataMiner license](xref:DataminerLicenses)
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<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>For more information, see <a href="xref:DataminerLicenses" style="color: #657AB7;">Obtaining a DataMiner license</a>.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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<br>

> [!NOTE]
> If you are a Skyline employee, use the procedure from the [Skyline internal documentation](https://internaldocs.skyline.be/Corporate/OperatingProcedures/OP_RequestDecommissionMaintainInternalServer/Requesting_a_DMA_ID_or_a_DataMiner_license_for_an_internal_DataMiner_Agent.html) instead.
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Expand Up @@ -38,7 +38,7 @@ When you get an HTTP error 401.3 ("Unauthorized") when trying to browse to any w
1. Make sure that the *Users* group has been added, and has "Read" rights.

> [!TIP]
> See also [How do I manually configure DCOM?](#how-do-i-manually-configure-dcom)
> See also: [How do I manually configure DCOM?](#how-do-i-manually-configure-dcom)
## What do I do if get HTTP error 500.19?

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Expand Up @@ -18,5 +18,9 @@ Please note the following:
- 512 KiB blocks should be 300 MB/s or higher.
- The average latency should be lower than 10 ms.

> [!NOTE]
> We recommend using [DataMiner Storage as a Service](xref:STaaS) instead of hosting the DataMiner storage yourself.
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>We recommend using <a href="xref:STaaS" style="color: #657AB7;">DataMiner Storage as a Service</a> instead of hosting the DataMiner storage yourself.
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Expand Up @@ -16,8 +16,13 @@ The unattended installation process can be used to install a standalone DMA, but
To make sure the installation is executed correctly, a valid configuration file and license file must be included in the same folder as *Setup.exe*. See [Unattended installation configuration file](#unattended-installation-configuration-file).

> [!TIP]
> See also: [Obtaining a DataMiner license](xref:DataminerLicenses)
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>For more information, see <a href="xref:DataminerLicenses" style="color: #657AB7;">Obtaining a DataMiner license</a>.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
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<br>

You can then start the unattended installation by running the following command:

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Expand Up @@ -18,5 +18,9 @@ A DataMiner System can have several additional modules or apps. Depending on the
| System Center | A DataMiner Cube module that contains many DataMiner administrator functionalities, such as management of [users](xref:About_DMS_Security) and [DataMiner Agents](xref:DataminerAgents). |
| [Solutions](xref:solution_index) | DataMiner can have countless custom-made solutions, designed specifically for a particular vendor or technology. There are also standard solutions available, which combine different DataMiner features into a ready-made package that can easily be deployed on a DataMiner System. The package contains all the necessary components and default configurations, including protocols, views, Automation scripts, etc. Certain DataMiner features and licenses can be required as prerequisites, depending on the solution. |

> [!NOTE]
> For information on the other modules, refer to the module in question in the section [DataMiner modules](xref:Part4AdvancedModules).
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>For more information about other modules, take a look at our <a href="xref:Part4AdvancedModules" style="color: #657AB7;">DataMiner modules section</a>.
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Expand Up @@ -28,28 +28,20 @@ In the header bar of DataMiner Cube, you can find the following items:

- *Account details*: Opens your user card.

- *X online contacts*: Displays the contacts that are currently online. Right-click a contact in the list to access a menu that allows you to exchange chat messages with them or to disconnect them (if you have the necessary permissions to do so).

> [!TIP]
> See also: [Chat collaboration](xref:chat#chat-collaboration)
- *X online contacts*: Displays the contacts that are currently online. Right-click a contact in the list to access a menu that allows you to exchange [chat messages](xref:chat) with them or to disconnect them (if you have the necessary permissions to do so).

- *Settings*: Opens the *Settings* window.

> [!TIP]
> See also:
>
> - [User settings](xref:User_settings)
> - [Computer settings](xref:Computer_settings)
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>In the <i>Settings</i> window, you will find two types of settings: <a href="xref:User_settings" style="color: #657AB7;">user settings</a> and <a href="xref:Computer_settings" style="color: #657AB7;">computer settings</a>.
</div>
<img src="~/images/Skye.svg" alt="Skye" style="width: 100px; flex-shrink: 0;">
</div>

- *Change layout*: Allows you to select a different layout for the cards in the Cube workspace.
- *Change layout*: Allows you to [select a different layout](xref:Working_with_cards_in_DataMiner_Cube#changing-the-card-layout) for the cards in the Cube workspace.

> [!TIP]
> See also: [Changing the card layout](xref:Working_with_cards_in_DataMiner_Cube#changing-the-card-layout)
- *System Center*: Opens the System Center, where you can among others configure the DMS setup, backups, the database and DataMiner security, if you have the necessary permissions to do so. The System Center also provides access to all DataMiner log files.

> [!TIP]
> See also: [Logging](xref:logging)
- *System Center*: Opens the System Center, where you can among others configure the DMS setup, backups, the database, and DataMiner security, if you have the necessary permissions to do so. The System Center also provides access to all [DataMiner log files](xref:logging).

- *Agents*: Opens the *Agents* page in System Center, where you can view information on the DMS and configure the DMS, if you have the necessary permissions to do so.

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Expand Up @@ -71,14 +71,13 @@ The icons that precede an item name in the tree show what kind of item it is and

- View icons are filled with a different color, depending on their alarm state. On other icons, a colored circle is displayed when they are in a particular alarm state. In addition to the default colors indicating the alarm severity, the circle can also be displayed in purple to indicate that an item is masked.

> [!NOTE]
> The alarm state color is determined by the most severe of all the current alarms for the item.
> [!TIP]
> See also:
>
> - [Alarm severity levels](xref:Alarm_types#alarm-severity-levels)
> - [Changing the default alarm colors](xref:Changing_the_default_alarm_colors)
<div style="display: flex; align-items: center; justify-content: space-between; margin: 0 auto; max-width: 100%;">
<div style="border: 1px solid #ccc; border-radius: 10px; padding: 10px; flex-grow: 1; background-color: #DEF7FF; margin-right: 20px; color: #000000;">
<b>💡 TIPS TO TAKE FLIGHT</b><br>The alarm state color is determined by the most severe of all the current alarms for the item. There are four <a href="xref:Alarm_types#alarm-severity-levels" style="color: #657AB7;">alarm severity levels</a>, each indicated by a color. These default alarm colors can be changed in the <a href="xref:Changing_the_default_alarm_colors" style="color: #657AB7;"><i>DataMiner.xml</i> file</a>.
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<br>

- There may be additional symbols on an icon to indicate a particular state:

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