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Update Troubleshooting_STaaS_Issues.md
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MariekeGO committed Sep 17, 2024
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Expand Up @@ -109,8 +109,9 @@ This issue is known to occur with the following connector versions:

- [Microsoft Platform](https://catalog.dataminer.services/result/driver/251): 1.1.2.x, 1.2.0.x, 1.2.1.1

## DMA unable to start up after registration
If you recently registered your DMA and switched your db.xml to use STaaS, but the same DMA was previously registered with another organization, DataMiner will not be able to start up.
## DataMiner is unable to start up after registration

If you recently registered your DMA and switched your *DB.xml* to use STaaS, but the same DMA was previously registered with another organization, DataMiner will not be able to start up.

In the *SLError.txt* log file, you will find this error:

Expand All @@ -120,6 +121,6 @@ SLCloudStorage.txt|SLDataGateway|DataGateway.CloudStorage|ERR|0|114|Failed to re

To resolve this issue:

1. Remove the following file: "C:\ProgramData\Skyline Communications\DxMs Shared\Data\NodeId.txt"
1. Remove the file `C:\ProgramData\Skyline Communications\DxMs Shared\Data\NodeId.txt`.

1. Restart the DMA.

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