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Design Process: E. Post Design Analysis

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felicityosowski edited this page Jul 7, 2015 · 1 revision

After implementation, we used Google HEART framework (http://www.dtelepathy.com/ux-metrics/#intro) to evaluate our website and set possible future steps.

HEART TOPICS Goal Signal Metrics
Happiness For users to enjoy an easy experience finding organized and trustful medication information in one place. Get positive feedbacks from user interviews and usability tests on their satisfaction of organized data. 5/5 users think they enjoy how easy it is to search information in the site and how data is organized.
Engagement Provide users customized data and reviews from the community. 1. Users create accounts; 2. Users add reviews of medications. 1. Rate of users creating accounts; 2. Rate of users adding reviews.
Task Success Allow users search medications, create account and add reviews successfully. 1. Users can successfully search for a medication; 2. Users can create an account successfully; 3. Users can add a review successfully. 1. Numbers of accounts created; 2. Numbers of reviews added; 3. Numbers of search clicks before users find the correct medication.
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