sample-messages-salesforce-lightning_component

Integration WhatsApp and SMS into SalesForce using Lightning Components and APEX

In this repository, you will find the Lightning component UI for Salesforce connector that will allow you to add 2 way WhatsApp Chat straight into Salesforce using Vonage API. It works with the Vonage Messages API to Salesforce connector that can be found here : https://github.com/Vonage-Community/sample-messages-salesforce-nodejsconnector

here is a quicklink that will install the package install the unmanaged package link https://login.salesforce.com/packaging/installPackage.apexp?p0=04t2o000000TPHs

Creating the Vonage API account:

Vonage is a leading global CPaaS player that offers B2C communication channels over API. These include SMS and WhatsApp! If you already have an account, you can login here : https://dashboard.nexmo.com/ and follow the instructions. If you don't have an account, you can create one in less than 1 minute and start sending SMS, WhatsApp immediately : https://dashboard.nexmo.com/sign-up

you will need the API Key from your Vonage API/ Nexmo account. For the inbound part of the configuration please refer to : https://github.com/Vonage-Community/sample-messages-salesforce-nodejsconnector

Configuring your salesforce instance:

If you are here, it means that you are using Salesforce! If you are not you can get a developer account for free following the instructions below: https://developer.salesforce.com/signup

Deploying the lightning component inside your salesforce organisation

• install the SFDX CLI on your computer: https://developer.salesforce.com/docs/atlas.en-us.236.0.sfdx_setup.meta/sfdx_setup/sfdx_setup_install_cli.htm
• login and authenticate from the sfdx CLI https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_login_commands_unified.htm#cli_reference_login_commands_unified
• download the github repository and unzip in folder
• deploy using sfdx deploy command https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_force_mdapi.htm#cli_reference_force_mdapi_deploy

Salesforce configuration

log into salesforce and configure the Vonage API

• From Salesforce portal, go into Setup
• Go to Customer Settings and select "Vonage API Configuration"
• click on Manage and enter the correct values for the settings provided API_Key API_Secret WHATSAPP_LVN select whether you are using the live or the sandbox.

Adding the lightning component to you Case page

• From Salesforce portal, open a case page
• click on top right, Setting -> Edit Page
• Drag and drop the Vonage Component into the page in the place you desire

You are now ready !