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Issues: agiledev-students-fall2023/4-final-project-nyuad-issue-resolution-platform
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As a part of the Senior University Leadership, I want to check the metrics of issue resolution across all departments, so that I can ensure efficiency and consistency in handling student issues.
admin
User stories pertaining to the admin departments
optional
User stories that are optional features
user story
#29
opened Oct 12, 2023 by
swostikpati
3 tasks
As a student, I want to join collective issues with other students, so that similar problems are grouped together, indicating a larger, shared problem to the admin.
optional
User stories that are optional features
student
User stories pertaining to students
user story
#28
opened Oct 12, 2023 by
swostikpati
3 tasks
As a user, I want to be able to login, so that I can view my respective dashboard and interact with relevant issues and information
admin
User stories pertaining to the admin departments
student
User stories pertaining to students
user story
#27
opened Oct 12, 2023 by
swostikpati
3 tasks done
As an admin, I want to view the history and status of all issues, so that I can make informed decisions and understand the context of ongoing problems.
admin
User stories pertaining to the admin departments
user story
#26
opened Oct 12, 2023 by
swostikpati
3 tasks done
As an admin, I want to be able to update the priority of issues (if required), so that time-sensitive problems are addressed with urgency.
admin
User stories pertaining to the admin departments
user story
#25
opened Oct 12, 2023 by
swostikpati
2 tasks done
As an admin, I want to reassign issues to other departments (if needed), so that they are handled by the appropriate team.
admin
User stories pertaining to the admin departments
user story
#24
opened Oct 12, 2023 by
swostikpati
3 tasks done
As an admin, I want to add comments to an issue, so that students are kept in the loop regarding any developments or needed information.
admin
User stories pertaining to the admin departments
user story
#23
opened Oct 12, 2023 by
swostikpati
3 tasks done
As an admin, I want to update the status of an issue, so that students are informed about its current state and progression.
admin
User stories pertaining to the admin departments
user story
#22
opened Oct 12, 2023 by
swostikpati
2 of 3 tasks
As an admin, I want to view only the issues tagged to my department, so that I can focus on relevant problems.
admin
User stories pertaining to the admin departments
user story
#21
opened Oct 12, 2023 by
swostikpati
1 task done
As a user, I want to upload and download documents, so that I can exchange vital information related to issues.
admin
User stories pertaining to the admin departments
student
User stories pertaining to students
user story
#20
opened Oct 12, 2023 by
swostikpati
3 tasks done
As a student, I want to tag relevant departments while raising an issue, so that it is directed to the appropriate personnel.
student
User stories pertaining to students
user story
#19
opened Oct 12, 2023 by
swostikpati
2 tasks done
As a student, I want to view admin comments and updates on my issues, so that I understand any delays or updates on resolution.
student
User stories pertaining to students
user story
As a student, I want to add comments to an open issue, so that I can provide additional information or clarification.
student
User stories pertaining to students
user story
#17
opened Oct 12, 2023 by
swostikpati
2 tasks done
As a student, I want to reopen an issue if it has not been resolved satisfactorily or I am facing the issue again, so that it gets reviewed and addressed again.
student
User stories pertaining to students
user story
#16
opened Oct 12, 2023 by
swostikpati
3 tasks done
As a student, I want to verify the resolution of an issue, so that I confirm it has been addressed to my satisfaction.
student
User stories pertaining to students
user story
#15
opened Oct 12, 2023 by
swostikpati
2 tasks done
As a student, I want to track the status of my issues, so that I stay informed about their progress.
student
User stories pertaining to students
user story
#14
opened Oct 12, 2023 by
swostikpati
2 tasks done
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