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Remove "important board members" image constraint #3919

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merged 1 commit into from
Jan 2, 2025

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ChrisBAshton
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@ChrisBAshton ChrisBAshton commented Dec 20, 2024

Sister PR: alphagov/whitehall#9765

This feature was added in #754 (counterpart in Whitehall: alphagov/whitehall#4162). Neither PR really explains/justifies the feature: it appears to have been added as a workaround for a specific organisation, where they'd neglected to add an image for one of their board members. Instead of adding an image for them, this feature was added to impose an artificial limit on the number of images to display on the page.

This has since caused numerous support tickets for the publishing team, with publishers struggling to understand why board member photos are missing from the org page. The limit, tucked away in the organisation settings, is not well known and is not intuitive.

We've decided to remove the feature, removing complexity from both Whitehall and Collections. It should result in fewer support tickets for the team, and be a net positive for organisations in terms of an easier-to-understand system. If we find there is a requirement to re-introduce something like this in future, we can approach it more holistically. For now, the simplest thing is to remove the feature, as we suspect it's not widely used.

Trello: https://trello.com/c/mz0WLkIR/3282-remove-display-management-team-images-feature

Screenshots

Before (manually updated to limit of 5 in Integration):

Screenshot 2024-12-20 at 13 48 22

After (deployed branch to Integration, which now ignores the limit):

Screenshot 2024-12-20 at 13 51 54

NB, cabinet-office is the org that was used as an example in PR #754. Interesting to note it no longer uses the image limit, and it has a missing image for a person, which no longer appears to be contentious.


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This feature was added in #754 (counterpart in Whitehall:
alphagov/whitehall#4162). Neither PR
really explains/justifies the feature: it appears to have been
added as a workaround for a specific organisation, where they'd
neglected to add an image for one of their board members.
Instead of adding an image for them, this feature was added to
impose an artificial limit on the number of images to display on
the page.

This has since caused numerous support tickets for the publishing
team, with publishers struggling to understand why board member
photos are missing from the org page. The limit, tucked away in
the organisation settings, is not well known and is not intuitive.

We've decided to remove the feature, removing complexity from
both Whitehall and Collections. It should result in fewer support
tickets for the team, and be a net positive for organisations
in terms of an easier-to-understand system. If we find there is
a requirement to re-introduce something like this in future, we
can approach it more holistically. For now, the simplest thing is
to remove the feature, as we suspect it's not widely used.

Trello: https://trello.com/c/mz0WLkIR/3282-remove-display-management-team-images-feature
@govuk-ci govuk-ci temporarily deployed to collections-pr-3919 December 20, 2024 13:41 Inactive
@ChrisBAshton ChrisBAshton marked this pull request as ready for review December 20, 2024 15:16
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@ryanb-gds ryanb-gds left a comment

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Looks good to me, though I'm sure a member of the web team would like to review too before merging

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@catalinailie catalinailie left a comment

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Looks good to me ⭐

@ChrisBAshton ChrisBAshton merged commit c81a689 into main Jan 2, 2025
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@ChrisBAshton ChrisBAshton deleted the remove-important-board-member-constraint branch January 2, 2025 09:55
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4 participants