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Support Issue Tracking System

A simple system for tracking incoming enquiries from customers with an easy to use interface for support staff to communicate with clients.

Setup

  1. Install Ruby dependencies:

    bundle install

  2. Copy configuration files:

    cp config/database.dev.yml config/database.yml

  3. Create db:

    rake db:create

  4. Import data dump:

    mysql -u user_name -p issue_tracking_development < config/db.sql

  5. Run migrations:

    rake db:migrate

  6. Start dev server:

    rails s

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