Docs: update communication section (#1945)

README.md

@@ -32,7 +32,25 @@ We ask all of our community members and contributors to adhere to the [Ansible c
 
 ## Get Involved
 
-We welcome your feedback and ideas. The AWX operator uses the same Matrix channel and Ansible Community Forum as AWX itself. Here's how to reach us with feedback and questions:
+We welcome your feedback, questions and ideas. Here's how to reach the community.
 
-- Join the [Ansible AWX channel on Matrix](https://matrix.to/#/#awx:ansible.com)
-- Join the [Ansible Community Forum](https://forum.ansible.com)
+### Forum
+
+Join the [Ansible Forum](https://forum.ansible.com) as a single starting point and our default communication platform for questions and help, development discussions, events, and much more. [Register](https://forum.ansible.com/signup?) to join the community. Search by categories and tags to find interesting topics or start a new one; subscribe only to topics you need!
+
+* [Get Help](https://forum.ansible.com/c/help/6): get help or help others. Please add appropriate tags if you start new discussions, for example `awx-operator` and  `documentation`.
+* [Posts tagged with 'awx-operator'](https://forum.ansible.com/tag/awx-operator): subscribe to participate in project-related conversations.
+* [Bullhorn newsletter](https://docs.ansible.com/ansible/devel/community/communication.html#the-bullhorn) used to announce releases and important changes.
+* [Social Spaces](https://forum.ansible.com/c/chat/4): gather and interact with fellow enthusiasts.
+* [News & Announcements](https://forum.ansible.com/c/news/5): track project-wide announcements including social events.
+
+For more information on the forum navigation, see [Navigating the Ansible forum](https://forum.ansible.com/t/navigating-the-ansible-forum-tags-categories-and-concepts/39) post.
+
+### Matrix
+
+For real-time interactions, conversations in the community happen over the Matrix protocol in the following channels:
+
+* [#awx:ansible.com](https://matrix.to/#/#awx:ansible.com): AWX and AWX-Operator project-related discussions.
+* [#docs:ansible.im](https://matrix.to/#/#docs:ansible.im): Ansible, AWX and AWX-Operator documentation-related discussions.
+
+For more information, see the community-hosted [Matrix FAQ](https://hackmd.io/@ansible-community/community-matrix-faq).

docs/contributors-guide/get-involved.md

@@ -1,6 +1,24 @@
 # Get Involved
 
-We welcome your feedback and ideas. The AWX operator uses the same Matrix channel and Ansible Community Forum as AWX itself. Here's how to reach us with feedback and questions:
+We welcome your feedback, questions and ideas. Here's how to reach the community.
 
-- Join the [Ansible AWX channel on Matrix](https://matrix.to/#/#awx:ansible.com)
-- Join the [Ansible Community Forum](https://forum.ansible.com)
+## Forum
+
+Join the [Ansible Forum](https://forum.ansible.com) as a single starting point and our default communication platform for questions and help, development discussions, events, and much more. [Register](https://forum.ansible.com/signup?) to join the community. Search by categories and tags to find interesting topics or start a new one; subscribe only to topics you need!
+
+* [Get Help](https://forum.ansible.com/c/help/6): get help or help others. Please add appropriate tags if you start new discussions, for example `awx-operator` and  `documentation`.
+* [Posts tagged with 'awx-operator'](https://forum.ansible.com/tag/awx-operator): subscribe to participate in project-related conversations.
+* [Bullhorn newsletter](https://docs.ansible.com/ansible/devel/community/communication.html#the-bullhorn) used to announce releases and important changes.
+* [Social Spaces](https://forum.ansible.com/c/chat/4): gather and interact with fellow enthusiasts.
+* [News & Announcements](https://forum.ansible.com/c/news/5): track project-wide announcements including social events.
+
+For more information on the forum navigation, see [Navigating the Ansible forum](https://forum.ansible.com/t/navigating-the-ansible-forum-tags-categories-and-concepts/39) post.
+
+## Matrix
+
+For real-time interactions, conversations in the community happen over the Matrix protocol in the following channels:
+
+* [#awx:ansible.com](https://matrix.to/#/#awx:ansible.com): AWX and AWX-Operator project-related discussions.
+* [#docs:ansible.im](https://matrix.to/#/#docs:ansible.im): Ansible, AWX and AWX-Operator documentation-related discussions.
+
+For more information, see the community-hosted [Matrix FAQ](https://hackmd.io/@ansible-community/community-matrix-faq).