Buoy for first responders
Better Angels' Buoy can be used by community-based crisis response groups and their first responders to lower response times and increase the helpfulness of a response call.
- Scenario: Community medical first responders medic-to-medic coordination
- Scenario: Anti-policing community support dispatch tool
In a mid-sized city in Southwestern United States, a group of trained medical first responders have formed a street medic collective. They join activists at protests and provide on-call emergency medical response for community members who are unwilling to call 9-1-1 emergency response for fear of police repression.
Alice and Bob are two friends and "medic buddies" who are well-known and trusted by residents in their respective neighborhoods.
One evening, Carol, one of Alice's neighbors and an undocumented immigrant, bangs on Alice's door. "My nephew has just fallen down the stairs! He's hurt!" Alice grabs her medic kit, and her smartphone. She taps the "Buoy: Activate alert" button on her smartphone's home screen, revealing the Buoy panic buttons:
As she's walking with Carol, she presses the top-right button, with the chat bubble icon on it, revealing the "Message to my team" dialog:
She types a quick message she knows will be sent to Bob and the rest of the collective:
Neighbor's nephew fell down stairs, on my way to scene, pls stand by in case I need more supplies
She presses "Send" and returns her phone to her pocket. Carol's nephew is bleeding from the head and left arm, but otherwise looks okay. Alice begins bandaging the boy's arm but runs out of gause. She retrieves her phone from her pocket to find the Buoy incident chat screen had already loaded:
In the chat room she sees Bob's comment:
No worries, take care.
She taps her own message:
Ran out of gause wrap. Anyone nearby with some extra?
Another collective member, David, has also joined the chat room and so sees the same screens. He notices Alice's request for more gause and taps the "Show map." This shows him Alice's current location, as well as the current location for Bob and himself.
He sees he is the closet person to Alice's current position, and he has gause. He taps the chat room and replies:
"I have extra. Let me check my ETA"
He taps Alice's icon in the map view, then taps "Directions to here," which brings up a Google Maps turn-by-turn search to her location. Google predicts David is 15 minutes by foot away from Alice. David informs the others via the chat room:
"Google thinks I'm 15min away. omw now"
TK-similar to above, except this time Carol calls for help from the collective by using Buoy, itself.