Wordpress Pages Update

pages/wordpress-pages/how-we-work.html

@@ -1,40 +1,56 @@
-<p class="cagov-emphasized">CalInnovate uses focused project teams to solve big problems. We use best practices in human-centered design and technology to improve services for everyone.</p>
+<p class="cagov-emphasized">CalInnovate’s focused project teams solve big problems. We use human-centered design and technology to improve services for everyone.</p>
 
 <h2 class="wp-block-heading">Start with problems, not solutions</h2>
 
 <p>We are changing the way government traditionally works.</p>
 
 <p>State departments tackle complex problems that don’t have a one-size-fits-all solution. While technology can improve many things, we do not assume it can do everything.</p>
 
-<p>Instead, CalInnovate breaks problems down into smaller, bite-sized chunks. This lets us be agile and take a continuous and iterative approach to improvement.</p>
+<p>CalInnovate breaks problems down into small, manageable pieces. We test and iterate on our ideas, building on what works. We practice a continuous approach to improvement.</p>
 
-<p>This also allows us to hear the voices of Californians. We prototype and test with real people before committing to a solution that costs millions of dollars. This approach:</p>
+<p>We engage directly with Californians. We prototype and test with real people to make sure our ideas work. Only then do we commit to a solution. This approach:</p>
 
-<ul><li>Reduces risk for taxpayers</li><li>Increases the likelihood of user acceptance</li><li>Lets us hear what does and does not work</li><li>Leads to solutions that can change as the needs of Californians change</li></ul>
+<ul>
+<li>Reduces risk for taxpayers</li>
+
+<li>Lets us hear what does and does not work</li>
+
+<li>Increases the chance a service will help the people who use it</li>
+
+<li>Leads to services that can change with the needs of Californians</li>
+</ul>
 
 <h2 class="wp-block-heading">Experiment, learn, and iterate</h2>
 
-<p>We embrace experimentation in every aspect of our work. CalInnovate explores how best practices in the private sector can improve state services. We’re not afraid to try something new if we think it can help people.</p>
+<p>We embrace experimentation in our work. CalInnovate explores how best practices in the private sector can improve state services. We try new things if we think they can help Californians.</p>
 
-<p>We continuously question and test our work. When we design a prototype, we use data to measure how well it works. This data becomes insights that guide our iterations, which begins the cycle again.</p>
+<p>We continuously question and test our work. We use data to measure how well prototypes works. Our insights guide more changes, which continues the cycle of improvement.</p>
 
-<p>As a remote team, CalInnovate’s geographic diversity helps us see problems from different angles. Our broad collective perspective gets us out of our individual bubbles.</p>
+<p>CalInnovate is a hybrid team. Our geographic diversity helps us see problems from different angles. This helps us find solutions that work for everyone, no matter where they live.</p>
 
 <h2 class="wp-block-heading">Work in the open</h2>
 
-<p>Our engineers and designers make our code available publicly through GitHub. Sharing our work invites conversation with other teams and the public. (Sometimes people even volunteer to help!) Being open also helps build confidence and trust in state government as a whole.</p>
+<p>Our engineers and designers make our code available publicly through GitHub. Sharing our work invites conversation with other teams and the public. (Sometimes residents even suggest ways to make things better!) Being open builds confidence and trust in state government as a whole.</p>
 
-<p>We also believe it’s essential to tell the story of our work–the why, what, and how. When we share our journey, we hope to inspire other teams solving similar problems.</p>
+<p>We also believe it’s essential to tell the story of our work–the why, what, and how. We share our journey to inspire other teams solving similar problems.</p>
 
 <h2 class="wp-block-heading">Create sustainable solutions</h2>
 
-<p>Building up others is part of who CalInnovate is. We want our partners to be confident carrying projects forward on their own. We ensure departments have the capacity and skills to scale and continue iterating on services. This includes training them on best practices and how to continually innovate.</p>
+<p>Building up others is part of who CalInnovate is. We want our partners to be confident carrying projects forward on their own. We ensure our department partners can scale and iterate on the work we’ve done together. This includes training them on best practices and how to continually improve.</p>
+
+<p>CalInnovate also works with departments who want to buy tools and services. We put Californians first in the procurement process.</p>
+
+<p>We’re also modeling how to build modern digital teams at the state. CalInnovate pilots new ways of hiring to help people join the public sector. We focus on:</p>
+
+<ul>
+<li>Design</li>
 
-<p>Some problems need help from outside state government. CalInnovate also works with departments who want to buy tools and services. By bringing in CalInnovate’s values into the procurement process, we put Californians first.</p>
+<li>Engineering</li>
 
-<p>We’re also modeling how to build modern digital teams at the state. CalInnovate is piloting new ways of hiring to help people join the public sector. We focus on the fields of:</p>
+<li>User research</li>
 
-<ul><li>Design</li><li>Engineering</li><li>User research</li><li>Data and analytics</li></ul>
+<li>Data and analytics</li>
+</ul>
 
 <h2 class="wp-block-heading">Our values</h2>
 
@@ -50,11 +66,11 @@ <h3 class="wp-block-heading">Empathy</h3>
 
 <h3 class="wp-block-heading">Equity</h3>
 
-<p>Innovation happens when you design for people on the margins. CalInnovate looks for places to improve historically-underserved communities’ access to state services.</p>
+<p>Innovation happens when you design for people with the greatest need. CalInnovate looks for places to improve historically-underserved communities’ access to state services.</p>
 
 <h3 class="wp-block-heading">Culture of learning</h3>
 
-<p>Innovation is not something that happens once. It’s a cycle that always challenges us to do better. We experiment with new techniques and tools to find ways to better help Californians.</p>
+<p>Innovation doesn’t happen only once. It’s a cycle that always challenges us to do better. We experiment with new techniques and tools to find ways to better help Californians.</p>
 
 <h3 class="wp-block-heading">Measure with data</h3>
 

pages/wordpress-pages/how-we-work.json

@@ -1,7 +1,7 @@
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-    "modified": "2022-07-15T11:42:18",
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+    "modified": "2023-09-05T14:11:16",
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     "slug": "how-we-work",
     "status": "publish",
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     "link": "https://live-digital-ca-gov.pantheonsite.io/who-we-are/how-we-work/",
     "title": "CalInnovate",
-    "excerpt": "<p>CalInnovate uses focused project teams to solve big problems. We use best practices in human-centered design and technology to improve services for everyone. Start with problems, not solutions We are changing the way government traditionally works. State departments tackle complex problems that don’t have a one-size-fits-all solution. While technology can improve many things, we do &#8230; <a title=\"CalInnovate\" class=\"read-more\" href=\"https://live-digital-ca-gov.pantheonsite.io/who-we-are/how-we-work/\" aria-label=\"More on CalInnovate\">Read more</a></p>\n",
-    "author": "Aaron Hans",
+    "excerpt": "<p>CalInnovate’s focused project teams solve big problems. We use human-centered design and technology to improve services for everyone. Start with problems, not solutions We are changing the way government traditionally works. State departments tackle complex problems that don’t have a one-size-fits-all solution. While technology can improve many things, we do not assume it can do &#8230; <a title=\"CalInnovate\" class=\"read-more\" href=\"https://live-digital-ca-gov.pantheonsite.io/who-we-are/how-we-work/\" aria-label=\"More on CalInnovate\">Read more</a></p>\n",
+    "author": "Michael Sullivan",
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