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+<p>We are hiring a Senior UX Researcher to join the user research team! As the Senior UX Researcher, you are a highly motivated individual who possesses both qualitative and quantitative skills. You will lead human-centered design (HCD) research initiatives that inform decision-making at multiple levels. You are comfortable leading research sprints, identifying insights, problems and gaps, and building a narrative that directly informs program, policy, and product roadmaps and features. The Senior UX Researcher exhibits a high degree of independence, judgment, and initiative, is creative and strategic in approaching research, passionate about helping people, and highly collaborative. The Senior UX Researcher reports to the Research Manager.<br><br>ODI is a human-centered-design (HCD) department. We look at people, policy, products, and services with a goal to uncover the “why” behind the “what.” Our goal is to show how the practice of continuous user research and discovery is essential, effective, and impactful for any government agency. Our user research team is a group of curious, creative, kind, and fun individuals from a multitude of backgrounds. We work for the government because we know that we can help people. We’re conscientious, thorough, and intentional in our work and focused on improving government across the board.</p>
+
+<p><strong>Location:&nbsp;</strong>The employee’s workstation is located in Sacramento, CA. Travel to the Sacramento headquarters may be required as needed. This position provides telework opportunities in accordance with agency telework policies.</p>
+
+<p><strong>Annual salary:&nbsp;</strong>$86,412 – $108,156 based on experience and qualifications</p>
+
+<p><strong>Benefits:</strong>&nbsp;The state offers&nbsp;<a href="https://github.com/cagov/ODI-Onboarding-and-State-of-CA-Benefits/wiki">many benefits</a>, including pension, health benefits (including after retirement), life insurance, employee assistance program, and much more.</p>
+
+<p><strong>Last day to apply:</strong>&nbsp;Final filing date is January 12, 2024.</p>
+
+<h2 class="wp-block-heading">What you&#8217;ll do</h2>
+
+<ul>
+<li>Combine quantitative and qualitative research skills that influence the planning, design, and development of government products, tools, and services.</li>
+
+<li>Develop a deep empathetic understanding of users, their needs, actions, motivations, and goals, and identify gaps in systems and services.</li>
+
+<li>Collaboratively build, maintain, or contribute to the research goals and plan for projects.</li>
+
+<li>Collaborate with cross-functional teams, including designers, developers, and product managers, to ensure human-centered design principles are applied throughout government.</li>
+
+<li>Lead cross-functional research projects that involve qualitative and quantitative methodologies, such as user interviews, usability testing, surveys, focus groups, user journey mapping, design thinking sprints, and A/B testing.</li>
+
+<li>Evangelize research insights with stakeholders and senior executives, to drive decision-making.</li>
+
+<li>Create research materials and use these materials to listen and discuss with Californians the challenges and opportunities surrounding a digital product.</li>
+
+<li>Help build the future of digital services for all Californians.</li>
+</ul>
+
+<p>You will find additional information about the job in the&nbsp;<a href="https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=21857563&amp;name=COMBINEDDutyStatements.pdf" target="_blank" rel="noreferrer noopener">Duty Statement</a>.</p>
+
+<div class="wp-block-buttons">
+<div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=409650">Apply now</a></div>
+</div>
+
+<p>We have a guide of the <a href="https://innovation.ca.gov/join-us/applying-civil-service-job">civil service application process</a>. It covers:</p>
+
+<ul>
+<li>How to apply</li>
+
+<li>Civil service exams</li>
+
+<li>Interviews</li>
+</ul>
+
+<h2 class="wp-block-heading">Desirable qualifications</h2>
+
+<p>In addition to evaluating each candidate&#8217;s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate.</p>
+
+<p>We encourage you to apply regardless of whether you think you meet 100% of the desirable qualifications.</p>
+
+<ul>
+<li>5-7+ years of experience in applied UX research, with a focus on qualitative and quantitative methodologies.</li>
+
+<li>Familiarity with statistical survey methods and tools such as SPSS, Tableau, R, Qualtrics.</li>
+
+<li>Proven track record of leading end-to-end cross-functional research initiatives that inform strategic decision-making at multiple levels.</li>
+
+<li>Excellent communication and presentation skills, with the ability to clearly and effectively articulate complex research findings and insights to stakeholders and leadership.</li>
+
+<li>Ability to lead research projects with multiple stakeholders from end-to-end while landing actionable results.</li>
+
+<li>Bachelors or Masters Degree in human behavior related fields (human-computer interaction, psychology, sociology, anthropology, business and&nbsp;design, science and technology studies, change management, or related field).</li>
+
+<li>Experience working in government, technology, or other large organizations is preferred.</li>
+</ul>
+
+<h2 class="wp-block-heading" id="about-odi">About ODI</h2>
+
+<p>We deliver better services to Californians through technology and design. We do so through close partnership with other state departments. Our goal is to create programs and products that are more equitable and effective. We listen to Californians who use a program now or may do so tomorrow and learn about what they need.</p>
+
+<p>We:</p>
+
+<ul>
+<li>Build tools and products</li>
+
+<li>Create and enhance digital services</li>
+
+<li>Conduct research</li>
+
+<li>Identify data solutions</li>
+
+<li>Offer training</li>
+</ul>
+
+<p>We are a cross-discipline staff with blended backgrounds in:</p>
+
+<ul>
+<li>Design</li>
+
+<li>Engineering</li>
+
+<li>Product</li>
+
+<li>Operations</li>
+
+<li>Data</li>
+
+<li>Research</li>
+
+<li>Policy</li>
+
+<li>Strategy</li>
+</ul>
+
+<p>Learn more about ODI’s&nbsp;<a href="https://innovation.ca.gov/who-we-are/our-vision/">vision and mission</a>.</p>
+
+<h2 class="wp-block-heading" id="diversity-equity-and-inclusion-at-odi">Diversity, equity, and inclusion at ODI</h2>
+
+<p>Diversity, equity, and inclusion help us deliver better government services to Californians.</p>
+
+<ul>
+<li>Fostering diversity inspires better ideas and more innovative thinking.</li>
+
+<li>Feeling included nurtures a shared sense of community. This drives us to take collective action on challenging problems.</li>
+
+<li>Prioritizing equity ensures we build solutions for people whose needs are often overlooked.</li>
+</ul>
+
+<p>We acknowledge our history and present of implicit and structural injustice, bias, and discrimination. We see, hear, and accept each other and the lived experiences we bring to our work. We support each other in learning and developing so we can help all Californians thrive.</p>
+
+<p>We understand this work is never done. That’s why we commit to constant improvement.</p>

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