FAQ

Table of Contents Frequently asked questions Installer & configuration Problem: The installer tells me there is a problem while creating the database config (error 005) Problem: The installer tells me there is a problem while creating the database config (error 006) Problem: The installer tells me there is a problem while creating the database config or the program config Problem: When I'm trying to access my Redundancy installation, the browser cannot access it Problem: No redirections are working. Problem: I see my files, but when I want to access one, the file could not be found Usage Problem: Where can I administrate the users? Problem: Why am I not able to see deleted files in the changes page?

Frequently asked questions

Installer & configuration

Problem: The installer tells me there is a problem while creating the database config (error 005)

Solution: Check your user credentials for the database user and his password. The error 005 is only present when the user credentials are wrong.

Problem: The installer tells me there is a problem while creating the database config (error 006)

Solution: You don't have an empty or present database for Redundancy.

Problem: The installer tells me there is a problem while creating the database config or the program config

Solution: Check if Redundancy.conf and Includes/DataBase.inc.php are writable.

Problem: When I'm trying to access my Redundancy installation, the browser cannot access it

Solution: Redundancy enables https by default. If no https if available, this causes a problem. Setting Program_HTTPS_Redirect to 0 will solve the problem.

Problem: No redirections are working.

Solution: Set "use_buffer" to 1.

Problem: I see my files, but when I want to access one, the file could not be found

Solution: Check if /Storage/ /Temp/ and /Snapshots/ are really writable.

Usage

Problem: Where can I administrate the users?

Solution: Log in with your root account (which was created at install), click the right dropdown box and choose administrate.

Problem: Why am I not able to see deleted files in the changes page?

Redundancy does not log any extra data to provide a kind of minute of your filesystem usage. All informations on the changes page are provided by the metadata out of the filesystem. If a file or folder gets deleted, the metadata will be deleted,too. That's the reason why this entries are missing.

If this feature should be implemented, each deletion must be logged. But thats not planned, because the lightweight paradigm is also planned for the usage of the data. Only the data which is needed for the storage and it's access will be saved. Redundancy will never log how a user uses his storage.

//WIP