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Add instruction of how to report coc violation #71

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Add instruction of how to report coc violation #71

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74 changes: 69 additions & 5 deletions cEP-0006.md
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Expand Up @@ -4,7 +4,7 @@ coala Community Code of Conduct
|Metadata| |
|--------|-----------------------------------|
|cEP |0006 |
|Version |1.0 |
|Version |1.1 |
|Title |coala Community Code of Conduct |
|Authors |Mariatta Wijaya <[email protected]>|
|Status |Active |
Expand Down Expand Up @@ -33,10 +33,6 @@ forums created by the coala team which the community uses for communication.
In addition, violations of this code outside these spaces may affect a person's
ability to participate within them.

If you believe someone is violating the code of conduct, we ask that you
report it by emailing `community AT
coala DOT io`.

* **Be friendly and patient.**
* **Be welcoming.** We strive to be a community that welcomes and supports
people of all backgrounds and identities. This includes, but is not limited
Expand Down Expand Up @@ -87,3 +83,71 @@ Original text courtesy of the [Speak Up! project] (http://web.archive.org/web/20

If you have questions, feel free to contact us by emailing `community AT
coala DOT io`.


Reporting a Code of Conduct Violation
-------------------------------------

If you believe someone is violating the code of conduct we ask that you report
it by creating an issue at https://gitlab.com/coala-coc/coc-issues, and check
the "This issue is confidential and should only be visible to team members with
at least Reporter access." checkbox. We strive to keep all issues confidential.

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maybe also enable emails to the coc email? If they are, for whatever reason unable to create issues. We can create the issues ourselves in those (hopefully rare) cases.

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We don't have coc email. Should it just come from community email then?

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I'm not sure only the community team leader can read the community mails so this would be a privacy problem.

In your report please include:

* Your contact info (so we can get in touch with you if we need to follow up)
* Names (real, nicknames, or pseudonyms) of any individuals involved.
If there were other witnesses besides you, please try to include them as well.
* When and where the incident occurred. Please be as specific as possible.
* Your account of what occurred. If there is a publicly available record (e.g.
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Maybe add something like "Which part of the CoC specificaly do you think was violated?"? Should be clear in most cases, but just to be sure.

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I think this is good as it is needed for a coc violation and helps us to make faster decisions.

a gitter or IRC log) please include a link.
* Any extra context you believe existed for the incident.
* If you believe this incident is ongoing.
* Any other information you believe we should have.

# What happens after you file a report?

You will receive an email from a member coala Code of Conduct Commitee
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From a member of ...

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Typo: Commitee -> Committee

acknowledging receipt immediately. We promise to acknowledge receipt within 24
hours (and will aim for much quicker than that).

The coala Code of Conduct Committee will immediately meet to review the
incident and determine:

* What happened.
* Whether this event constitutes a code of conduct violation.
* Who the bad actor was.
* Whether this is an ongoing situation, or if there is a threat to anyone's
physical safety.
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in regards to online bullying, this might not only be physical safety but general well being.

* If this is determined to be an ongoing incident or a threat to physical
safety, the coala Code of Conduct comittee's immediate priority will be to
protect everyone involved. This means we may delay an "official" response
until we believe that the situation has ended and that everyone is physically
safe.

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Maybe add that reports might be forwarded to the police (or similar) if we find it appropriate/necessary.

Once the coala Code of Conduct Committee has a complete account of the events
they will make a decision as to how to response. Responses may include:

* Nothing (if we determine no violation occurred).
* Giving a warning to the individual(s) involved, either privately or publicly.
* An imposed vacation (i.e. asking someone to "take a week off" from coala spaces).
* A permanent or temporary ban from all of coala spaces (gitter, GitHub, GitLab, etc)
* A request for a public or private apology.
* We'll respond within one week to the person who filed the report with either
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I don't believe this needs to be in this bulleted list

a resolution or an explanation of why the situation is not yet resolved.
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Should we include some kind of minor penalty for frivolous complaints? Only for the absolutely ridiculous ones.

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This would be hard to get 'right'.

Are there other CoC that have included something like that?

If not, I think we should consider that when we've actually seen it occur.


Once we've determined our final action, we'll contact the original reporter to
let them know what action (if any) we'll be taking. We'll take into account
feedback from the reporter on the appropriateness of our response, but we don't
guarantee we'll act on it.

Finally, the coala Code of Conduct Committee will make a report on the situation
to coala Community Team Leader.
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Right now, The Commitee consists of the BDFL, the community team leader and the coc maintainer. So this point is obsolete. Also maybe define the commitee somewhere?

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I can remove this part. Will add a section of who the committee are.


# Conflicts of Interest

In the event of any conflict of interest, or when the incident involves one of
coala Code of Conduct Committee, the member must immediately notify the other
members, and recuse themselves if necessary.
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This might lead to all members leaving (if they are all involved) and thus, leading to no action, which is not desirable.

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@Mariatta Mariatta Apr 9, 2017 •
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Maybe when such conflict of interest happens, the member can appoint another non-conflicted coala member to act in their place?
I just want to make sure that the people making decision is as neutral as possible.

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Replacing people has permission implications, such as incoming member having access to old cases about them, and how to prevent the conflicted member from participating (reading) the case potentially involving them, and what to do if there are two cases concurrently, only one with a conflict.

The stand-in is also not going to settle in quickly to meet deadlines mentioned above.

A permanent stand-by non-voting member would reduce these issues.

In my experience it is better to remove the conflicted member immediately, and proceed promptly with a reduced bench, and then reinstate conflicted member or permanently replace them if report warrants it.