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* Free support rewrite and link fixes * Updating the Help and Support page * [pre-commit.ci] auto fixes from pre-commit.com hooks for more information, see https://pre-commit.ci * Apply suggestions from code review Co-authored-by: Travis Hathaway <[email protected]> * Update docs/source/help-support.rst Co-authored-by: Bianca Henderson <[email protected]> --------- Co-authored-by: pre-commit-ci[bot] <66853113+pre-commit-ci[bot]@users.noreply.github.com> Co-authored-by: Travis Hathaway <[email protected]> Co-authored-by: Bianca Henderson <[email protected]>
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|---|---|---|
| @@ -1,35 +1,49 @@ | ||
| ================= | ||
| ================ | ||
| Help and support | ||
| ================= | ||
| ================ | ||
|
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| * Get free community support with our `Google group | ||
| <https://groups.google.com/a/anaconda.com/forum/#!forum/anaconda>`_. | ||
| Community support | ||
| ====================== | ||
|
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| * Paid `support <https://www.anaconda.com/support/>`_, | ||
| `training <https://www.anaconda.com/training/>`_ and | ||
| `consulting <https://www.anaconda.com/consulting/>`_ | ||
| options are available. Our teaching philosophy is that the best | ||
| way to learn is with hands-on experience addressing real-world | ||
| problems. Courses are available to individuals online, at | ||
| numerous sites, or in-house at your place of business. We also | ||
| offer consulting services for the analysis, management and | ||
| visualization of scientific and business data or optimizing | ||
| your processing workflows on modern hardware and GPUs. | ||
| Use the following tools to ask and answer questions, discuss ways to use conda, | ||
| request new features, and submit any other comments you might have. | ||
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| * Support is included in purchases of `Anaconda Enterprise | ||
| <https://www.anaconda.com/enterprise/>`_. | ||
| .. grid:: 1 2 2 2 | ||
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| .. grid-item:: | ||
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| Join the conda email group | ||
| =========================== | ||
| .. card:: Conda community forum | ||
| :link: https://conda.discourse.group/ | ||
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| Join our Discourse forum for conda discussion and news | ||
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| .. grid-item:: | ||
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| .. card:: Conda Matrix chat | ||
| :link: https://matrix.to/#/#conda:matrix.org | ||
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| Chat about conda issues and projects with other users | ||
|
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| .. grid-item:: | ||
|
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| .. card:: Anaconda community forum | ||
| :link: https://community.anaconda.cloud/ | ||
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| Ask and answer questions about Anaconda's products | ||
|
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| Join the mailing lists for both `Anaconda | ||
| <https://groups.google.com/a/anaconda.com/forum/#!forum/anaconda>`_ | ||
| and `conda | ||
| <https://groups.google.com/a/anaconda.com/forum/#!forum/conda>`_. | ||
| Ask questions, answer questions, discuss ways to use conda, | ||
| request new features and submit any other comments you may have. | ||
| Paid support | ||
| ============ | ||
|
|
||
| The conda organization does not directly offer paid support, training, or | ||
| consultation on conda package management or creation. However, this section | ||
| lists organizations that do provide such services. If your organization would | ||
| like to be added to this list, please open a pull request against the `conda-docs repository <https://github.com/conda/conda-docs>`_. | ||
|
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| Anaconda | ||
| -------- | ||
|
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| See Anaconda's `Help and Support page <https://docs.anaconda.com/reference/help-support/>`_ | ||
| for information on its paid support and consultation programs. | ||
|
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| Contribute recipes to GitHub | ||
| ============================ | ||
|
|
@@ -47,81 +61,36 @@ feedstocks, submit them to `conda-forge | |
| <https://github.com/bioconda/bioconda-recipes>`_ with a pull request. | ||
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| Feedstocks are welcome for programs that use any license, such as GPL, | ||
| BSD, MIT or Apache, and all of the recipes the conda-forge and | ||
| bioconda repositories are released into the public domain. | ||
|
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| Report bugs | ||
| ============== | ||
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| If you find a bug, search to see if it has already been reported, | ||
| BSD, MIT or Apache, and all of the rt has already been reported, | ||
| and then report it if no one else has. | ||
|
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| Issues with the conda documentation are tracked on GitHub at | ||
| https://github.com/conda/conda-docs/issues. | ||
|
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| For issues with conda, conda-build, repo.anaconda.com, anaconda.org, | ||
| and specific conda packages, please see :ref:`new-issues`. | ||
|
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| Presentations and blog posts | ||
| ============================ | ||
| .. note:: | ||
|
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| * `Packaging and Deployment with conda---Travis Oliphant | ||
| <https://speakerdeck.com/teoliphant/packaging-and-deployment-with-conda>`_. | ||
| The conda-docs repository includes documentation that is common for conda | ||
| and conda-build, as well as landing pages for those projects. | ||
|
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| * `Anaconda Developer Blog <https://www.anaconda.com/blog/developer-blog/>`_. | ||
| The documentation for conda, conda-build, and other conda-related | ||
| projects can be found in their respective repositories. | ||
|
|
||
| To create issues for conda, conda-build, repo.anaconda.com, anaconda.org, | ||
| and specific conda packages, please see the individual repo | ||
| links in the :ref:`New issues <new-issues>` section of the Contributing guide. | ||
|
|
||
| Conda announcements list | ||
| ======================== | ||
| Conda Announce mailing list | ||
| =========================== | ||
|
|
||
| Conda Announcements is a low-traffic email list for news and | ||
| updates directly from the conda core team. By providing your | ||
| email address below, you consent to join Conda Announcements. It | ||
| is not a marketing list. We never sell, give away or distribute | ||
| Conda Announce (`[email protected] <https://lists.conda.org/wws/info/announce>`_) | ||
| is a low-traffic email list for news and | ||
| updates directly from the conda core team. It | ||
| is not a marketing list. We never sell, give away, or distribute | ||
| your email address to third parties. | ||
|
|
||
| * No more than 1 email per week, usually less. | ||
| * Project announcements relevant to all conda users. | ||
| * No corporate marketing hype. | ||
| * No spam. | ||
|
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||
| For convenience, we use MailChimp to manage subscriptions, | ||
| including `archived announcements | ||
| <http://us13.campaign-archive1.com/home/?u=28f85eefa68de727efcbd93f9&id=cb4ca49e7d>`_. | ||
|
|
||
| Upon clicking the "Consent and Subscribe" button, you will receive an email that | ||
| contains a link to confirm your subscription. You must click this link to activate | ||
| your subscription. You can opt-out at any time by clicking the "Unsubscribe" link | ||
| included in any email we send through this announcement list, or by contacting | ||
| [email protected]. | ||
|
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| .. raw:: html | ||
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| <!-- Begin MailChimp Signup Form --> | ||
| <link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css"> | ||
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| /* Add your own MailChimp form style overrides in your site stylesheet or in this style block. | ||
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| </style> | ||
| <div id="mc_embed_signup"> | ||
| <form action="//pydata.us13.list-manage.com/subscribe/post?u=28f85eefa68de727efcbd93f9&id=cb4ca49e7d" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate> | ||
| <div id="mc_embed_signup_scroll"> | ||
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| <div class="response" id="mce-error-response" style="display:none"></div> | ||
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| <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_28f85eefa68de727efcbd93f9_cb4ca49e7d" tabindex="-1" value=""></div> | ||
| <div class="clear"><input type="submit" value="Consent and Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button"></div> | ||
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| <script type='text/javascript' src='//s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js'></script><script type='text/javascript'>(function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='NAME';ftypes[1]='text';fnames[2]='AFFILIATIO';ftypes[2]='text';}(jQuery));var $mcj = jQuery.noConflict(true);</script> | ||
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