I've created this as a simple way to present Salesforce Capabilities as a Functional Capability Map. This is a very high level overview and very much is work in progress.
A Functional Capability Map is a strategic tool used in business and technology management to visualise and categorise the capabilities of an organisation or system. It provides a high-level overview of what an organisation can do, focusing on its functions, processes, and resources, rather than how these are implemented.
Key Features of a Functional Capability Map:
- Hierarchy of Capabilities: It typically displays capabilities in a hierarchical structure, from high-level core capabilities down to more specific sub-capabilities.
- Business Focus: The map focuses on what the business needs to achieve its goals, making it a powerful tool for aligning business strategy with operational execution.
- Cross-Functional: A functional capability map spans across different departments or areas within an organisation, identifying capabilities that may exist in different silos but contribute to the same overall function.
- Abstract Representation: It is abstracted from technology, processes, and organisational structures. The map concentrates on “what” the organisation does rather than “how” it does it.
- Strategic Planning Tool: It helps in identifying gaps, redundancies, and areas for improvement. It’s often used in strategic planning, mergers and acquisitions, and IT alignment.
- Roadmap Foundation: It can serve as the foundation for developing roadmaps, prioritising investments, and guiding transformation efforts by aligning them with the organisation’s capabilities.
Example of Functional Capability Map Components:
- Core Capabilities: These are the primary functions that drive the business, such as “Product Development,” “Sales and Marketing,” “Customer Service,” etc.
- Supporting Capabilities: These include functions that support the core activities, like “HR Management,” “Finance,” “IT Support,” etc.
- Enabling Capabilities: These might be more specific functions or technologies that enable the primary capabilities, such as “Data Analytics,” “Compliance Management,” or “Supply Chain Optimisation.”
You can preview the current version, from this repository using the following link 👉 Live Demo
If you have any ideas how I can improve this, or if I've made any mistakes, then please raise an issue.