-
Notifications
You must be signed in to change notification settings - Fork 995
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
- Loading branch information
Showing
1 changed file
with
11 additions
and
0 deletions.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -19,6 +19,17 @@ If you're developing on the command line (CLI) and have questions or need some h | |
|
||
The global dbt Support team is available to dbt Cloud customers by [email](mailto:[email protected]) or by clicking **Create a support ticket** through the dbt Cloud navigation. | ||
|
||
### Ask dbt Support Assistant | ||
dbt Support Assistant is an AI widget that provides instant, AI-generated responses to common questions. This feature is available to dbt Cloud users and can help answer troubleshooting questions, give a synopsis of features and functionality, or link to relevant documentation. | ||
|
||
The dbt Support Assistant AI widget is separate from [dbt Copilot](/docs/cloud/dbt-copilot), a powerful AI engine that helps with code generation to accelerate your analytics workflows. The dbt Support Assistant focuses on answering documentation and troubleshooting-related questions. Enabling or disabling AI features in dbt Cloud won't affect the dbt Support Assistant's availability. | ||
|
||
:::info | ||
We recommend validating information received in AI responses for any scenario using our documentation. Please [contact support](mailto:[email protected]) to report incorrect information provided by the Support Assistant. | ||
::: | ||
|
||
### Support plans and resources | ||
|
||
We want to help you work through implementing and utilizing dbt Cloud at your organization. Have a question you can't find an answer to in [our docs](https://docs.getdbt.com/) or [the Community Forum](https://discourse.getdbt.com/)? Our Support team is here to `dbt help` you! | ||
|
||
- **Enterprise plans** — Priority [support](#severity-level-for-enterprise-support), optional premium plans, enhanced SLAs, implementation assistance, dedicated management, and dbt Labs security reviews depending on price point. | ||
|