Critical updates to Domain articles - 1

content/articles/auto-renew-only-domains.md

@@ -5,14 +5,18 @@ categories:
 - Domains
 ---
 
-# "Auto-Renew" Only Domains
+# Auto-Renew Only Domains
 
-Certain domain names are **auto-renew only** and cannot be renewed manually. For these domains, it's important to have the [auto-renewal feature turned on](/articles/domain-auto-renewal) at least 1 month prior to the expiration date.
+Certain domain names are **auto-renew only** and cannot be renewed manually. For these domains, it's important to have the [auto-renewal feature turned on](/articles/domain-auto-renewal) at least one month before the expiration date.
 
 <warning>
-Auto-renewals are automatically processed by the registrar within the last 30 days before expiration. Enabling the auto-renew feature on a domain a few days or immediately before the expiration date will not ensure automatic renewal, and **you risk losing your domain**. In most cases, the registrar will also charge an extra fee to recover the domain from deletion.
+Auto-renewals are automatically processed by the registrar within 30 days before expiration. Enabling auto-renew on a domain a few days or immediately before the expiration date will not ensure automatic renewal, and **you risk losing your domain**. If your domain enters the [redemption period](/articles/what-happens-when-domain-expires/#redemption-period), the registrar will likely charge a fee to recover it. Read more about [what happens when a domain expires](/articles/what-happens-when-domain-expires/). 
 </warning>
 
-The best solution is to always have auto-renewal enabled. We notify you 2 months before a domain is auto-renewed, so you can disable auto-renewal if you don't want to keep the domain.
+The best solution is to always have auto-renewal enabled. We notify you two months before a domain is auto-renewed, so you can disable auto-renewal if you don't want to keep the domain.
 
 For more information, visit the [TLD-specific articles](/categories/domains/). If a domain requires auto-renewal, we will alert you with a message on your DNSimple account page in the renewal section of the domain.
+
+## Have more questions? 
+
+If you have any additional questions or need assistance, contact our [support team](https://dnsimple.com/feedback), and we'll get you answers.

content/articles/deleting-domain.md

@@ -8,9 +8,9 @@ categories:
 # Deleting a Domain
 
 <warning>
-Do not delete an active domain registered or resolved with DNSimple. Deleting a domain in your account **will not** remove or cancel your domain registration.
+Do not delete an active domain registered or resolving with DNSimple. Deleting a domain in your account **will not** remove or cancel your domain registration.
 
-Deleting a domain from your DNSimple account removes all records of this domain. Once the domain has been deleted, we will not be able to assist in recovering any of the records. They are completely deleted from our system.
+Deleting a domain from your DNSimple account will permanently delete the records for the domain. This is irreversible and unrecoverable. If you unintentionally delete the domain, you will need to recreate the records.
 </warning>
 
 If the domain is registered with DNSimple, deleting the domain from your account will not delete the domain registration in the registry. Once a domain is registered, you can't remove ownership through registrar deletion. You have to wait for the domain to expire, or transfer it to a new owner.
@@ -23,15 +23,18 @@ If the domain is resolved with DNSimple, we will immediately stop resolving it,
 <div class="section-steps" markdown="1">
 ##### To delete a domain
 
-1.  Log in to DNSimple with your user credentials.
 1.  If you have more than one account, select the relevant one.
-1.  On the header, click the <label>Domains</label> tab, locate the relevant domain, and click on the name to access the domain page.
+1.  On the header, click the <label>Domain Names</label> tab. Click the relevant domain name to access the domain page.
 1.  On the tabs to the left, click <label>Settings</label>.
 
-    ![Settings tab](/files/settings-tab.png)
+<!--- needs screenshot -->
 
 1.  The last card on the page lets you delete the domain.
 
     ![Delete domain](/files/delete-domain.png)
 
 </div>
+
+## Have more questions? 
+
+If you have any questions about deleting domains, [contact our support team](https://dnsimple.com/feedback), and we'll be happy to help.

content/articles/domain-auto-renewal.md

@@ -1,7 +1,7 @@
 ---
 title: Domain Auto-Renewal
-excerpt: The auto-renewal service reduces the risk of a domain expiring by renewing the domain automatically within 30 days of expiration.
-categories:
+excerpt: Auto-renewal reduces the risk of a domain expiring by renewing the domain automatically within 30 days of expiration.
+categoris:
 - Domains
 ---
 
@@ -14,34 +14,33 @@ categories:
 
 ---
 <warning>
-Auto-renewals begin the renewal process 30 days before the domain is set to expire. You cannot turn off the auto-renewal process during this time. We deliver auto-renewal and expiration notices starting 2 months prior to the domain's expiration date. Please update your auto-renewal preferences before it reaches the 30-day threshold.
+Auto-renewals begin the renewal process 30 days before the domain is set to expire. You cannot turn off the auto-renewal process during this time. We deliver auto-renewal and expiration notices starting two months before the domain's expiration date. Please update your auto-renewal preferences before it reaches the 30-day threshold.
 </warning>
 
 Auto-renewal reduces the risk of a domain expiring by renewing the domain automatically within 30 days of expiration. When auto-renewal is turned on for a domain, we'll attempt to renew it automatically prior to expiration. We'll bill your credit card if the renewal is successful.
 
 ## When does auto-renewal happen?
 
-Auto-renewal usually occurs within 30 days prior to the domain's expiration date. As such, this figure may vary from domain to domain.
+Auto-renewals are processed automatically and usually occur within 30 days before the domain's expiration date. This timeline may vary for each domain.
 
-You can enable auto-renewal when you first register a domain or any time after the domain has been registered. However, it cannot be turned on within 30 days of the expiration date.
-
-Auto-renewals are processed automatically within the final 30 days of registration. Enabling auto-renewal a few days before expiration is not enough to ensure the domain is automatically renewed – increasing the risk of losing the domain. Likewise, if you want to let a domain expire but you turn off auto-renewal a few days before the expiration, the domain may already be auto-renewed and you can't get a refund for it.
+Auto-renewal cannot be turned on if the domain is within 30 days of expiration. Enabling auto-renewal a few days before expiration will **not** ensure the domain is automatically renewed – increasing the risk of losing the domain. Likewise, if you want to let a domain expire but turn off auto-renewal a few days before the expiration, the domain may already be auto-renewed, and you will not be refunded for it.
 
 ## Enabling Auto-Renewal
 
-Newly registered domains are set to auto-renew by default. If you've turned off auto-renewal and want to re-enable it for your domain, follow these steps:
+You can enable auto-renewal when you first register a domain or any time after the domain has been registered. 
+
+Newly registered domains are set to auto-renew by default. If you turned off auto-renewal and want to re-enable it for your domain, follow these steps:
 
 <div class="section-steps" markdown="1">
 ##### To enable auto-renewal for a domain
 
-1.  Log in to DNSimple with your user credentials.
 1.  If you have more than one account, select the relevant one.
-1.  On the header click the <label>Domains</label> tab, locate the relevant domain, and click on the name to access the domain page.
+1.  On the header click the <label>Domains</label> tab, locate the relevant domain, and click it to access the domain page.
 1.  Check the <label>Auto-renew this domain before it expires</label> checkbox on the "Registration" status card
 
-    ![Auto-renewal checkbox](/files/enable-auto-renewal.png)
+<!--- needs screenshot -->
 
-1.  Auto-renewal is now enabled on your domain.
+Auto-renewal is now enabled on your domain.
 </div>
 
 ## Disabling auto-renewal
@@ -50,17 +49,20 @@ Newly registered domains are set to auto-renew by default. If you've turned off
 [Some registries require that domains renew through auto-renewal](/articles/auto-renew-only-domains/). If you disable auto-renewal for a domain that requires auto-renewal to renew, you risk losing the domain.
 </warning>
 
-If you want to turn off auto-renewal for a domain, follow these steps:
+To turn off auto-renewal for a domain, follow these steps:
 
 <div class="section-steps" markdown="1">
 ##### To disable auto-renewal for a domain
 
-1.  Log in to DNSimple with your user credentials.
 1.  If you have more than one account, select the relevant one.
-1.  On the top-nav menu click the <label>Domains</label> tab, locate the relevant domain, and click on the name to access the domain
-1.  Uncheck the <label>Auto-renew this domain before it expires</label> checkbox on the registration status card
+1.  On the top-nav menu click the <label>Domain Names</label> tab, locate the relevant domain, and click it to access the domain page.
+1.  Uncheck the <label>Auto-renew this domain before it expires</label> checkbox on the registration status card.
 
-    ![Auto-renewal checkbox](/files/disable-auto-renewal.png)
+<!--- needs screenshot -->
 
-1.  Auto-renewal is now disabled on your domain.
+Auto-renewal is now disabled on your domain.
 </div>
+
+## Have more questions? 
+
+If you have any questions about or need assistance with auto renewal for your domains, just [contact our support team](https://dnsimple.com/feedback) — we're here to help. 

content/articles/registering-domain.md

@@ -7,9 +7,12 @@ categories:
 
 # Registering a Domain
 
-There are **two** reasons to register a domain with DNSimple: when it's a newly purchased domain, or to register a domain for which you're already managing the DNS.
+There are **two** reasons to register a domain with DNSimple: 
 
-When applicable, we recommend [enabling auto-renew](https://support.dnsimple.com/articles/domain-auto-renewal/#enabling-auto-renewal) to avoid your domain expiring if you plan to retain ownership.
+- It's a newly purchased domain. 
+- To register a domain for which you're already managing the DNS.
+
+We recommend [enabling auto-renew](https://support.dnsimple.com/articles/domain-auto-renewal/#enabling-auto-renewal) whenever possible to avoid your domain expiring. Learn more about [what happens when a domain expires](https://support.dnsimple.com/articles/what-happens-when-domain-expires/), and why you want to avoid it.  
 
 <div class="mb4 aspect-ratio aspect-ratio--16x9 z-0">
   <iframe src="https://www.youtube.com/embed/WqhV6OgSEtQ?si=bRK8Ap4GIXiuIdgo" title="Registering a domain" class="aspect-ratio--object" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe>
@@ -18,14 +21,14 @@ When applicable, we recommend [enabling auto-renew](https://support.dnsimple.com
 <div class="section-steps" markdown="1">
 ##### To register a domain
 
-1. Log in to DNSimple with your user credentials.
-1. Click Add from your Dashboard in the appropriate account's card if you have more than one.
-1. Click Register domain.
-1. Fill out the domain name.
-1. Choose whether you'd like Whois Privacy Protection or auto-renewal on the domain (if applicable).
-1. Click Register Domain.
-1. Provide contact details for the registrant of the domain, or choose a contact from those you've already created.
-1. Click Register Domain.
+1. Choose the relevant account, and click the **Add new** menu on your Dashboard.
+1. Click **Register domain**.
+1. Choose an available domain name.
+1. Click **Add new contact** to provide the registrant's contact details, or choose a contact from those you've already created.
+1. If applicable, choose whether you want WHOIS privacy protection and/or auto-renewal enabled on the domain.
+1. Click **Register [domain name]**.
+
+If the domain was registered successfully, you'll be taken to a screen confirming your registration. 
 
 <info>
 The total registration price will be held on your card immediately.

content/articles/renewing-domain.md

@@ -7,17 +7,16 @@ categories:
 
 # Renewing a Domain
 
-By default, newly registered domains are set to auto-renew. If you've turned off auto-renewal or you'd like to extend the registration of your domain, follow these steps:
+By default, newly registered domains are set to [auto-renew](/articles/domain-auto-renewal/). If auto-renewal is off, or you want to extend the duration of your domain registration, follow these steps:
 
 <div class="section-steps" markdown="1">
 ##### To renew a domain
 
-1.  Log in to DNSimple with your user credentials.
-1.  If you have more than one account, select the relevant one.
-1.  On the header, click the <label>Domains</label> tab, locate the relevant domain, and click on the name to access the domain page.
-1.  Select the <label>Renew domain</label> link from the registration status card
+1.  Select the relevant account from your dashboard. 
+1.  Locate the relevant domain in your Domain List. Click the domain name to access the domain page.
+1.  In the **Overview** tab, select **Renew domain** on the registration status card.
 
-    ![Renew domain link](/files/renew-domain.png)
+    <!--- needs screenshot -->
 
 1.  Choose the term for which you'd like to renew the domain then click the <label>Renew Domain</label> button
 
@@ -26,7 +25,11 @@ By default, newly registered domains are set to auto-renew. If you've turned off
 <info>
 The total renewal price will be held on your card immediately.
 Your card will be charged once the renewal completes.
-If renewal fails, funds will be released.
+If the renewal fails, funds will be released.
 </info>
 
 </div>
+
+## Have more questions?
+
+If you have any questions or need assistance with manually renewing your domains, contact our [support team](https://dnsimple.com/feedback), and we'll be happy to help.