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chore(billing): Add more content to spend notifications #11026

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31 changes: 26 additions & 5 deletions docs/product/alerts/notifications/index.mdx
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Expand Up @@ -8,7 +8,7 @@ Sentry sends you notifications regarding workflow activities, [release deploys](

- [Workflow](#workflow-notifications): Activity involving user actions and state changes on issues. This includes activities such as issue resolution, assignment, comments, and regressions.
- [Deploy](#deploy-notifications): When a release you have commits on is deployed.
- [Spend](#spend-notifications): When you're getting close to spending your reserved volume, your quotas are depleted, and/or your on-demand budget is being put to use.
- [Spend](#spend-notifications): When you're getting close to spending your reserved volume, your quotas are depleted, and/or your pay-as-you-go budget is being put to use.
- [Weekly Reports](#weekly-reports): A summary of your organization's Sentry activity.

You can manage these notifications in **User Settings > Notifications**.
Expand Down Expand Up @@ -49,14 +49,35 @@ Sentry sends deploy notifications to users who have committed to the release tha

## Spend Notifications

By default, Sentry sends spend notifications to all owners of an organization when:
By default, Sentry sends spend notifications to all owners and billing members of an organization when:

- 80% of the organization's reserved volume (for errors, transactions, and/or attachments) has been depleted.
- The entire reserved volume and any on-demand budget for a category (such as errors, transactions, and/or attachments) has been depleted.
- 80% of the organization's on-demand budget has been used.
- 80% of the organization's reserved volume (such as errors, spans, and/or attachments) has been depleted.
- The entire reserved volume and any pay-as-you-go budget for a category (such as errors, spans, and/or attachments) has been depleted.
- 80% of the organization's pay-as-you-go budget has been used.

Learn more in the [full Quotas documentation](/pricing/quotas/).
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### Configuring Spend Notifications
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Billing or owner members can set up their notification thresholds by going to: **Settings > Subscriptions > Notifications**.

![Notifications tab of Subscription settings page](./img/subscription_notifications_settings.png)

From here, you can set up customized notification thresholds for your organization:

- **Subscription Consumption**: Set the percentage of the quota usage threshold(s) that triggers a notification.
- **Pay-as-you-go Consumption**: Set the percentage of Pay-as-you-go usage threshold(s) that triggers a notification.
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### Personal Spend Notifications

If you are an owner or a billing member of an organization, and if you wish to customize how you receive spend notifications, you can do so in your user's notification settings page:

1. Go to your user setting's notifications page: https://sentry.sentry.io/settings/account/notifications/
2. Click on the cog wheel icon on the **"Spend"** row.
3. This should take you to: https://sentry.io/settings/account/notifications/quota/
4. From here you can either enable or disable receiving spend notifications by delivery method (e.g. email or Slack), or by organization.
- **NOTE: **The configuration of the spend notifications thresholds (e.g. receive notifications on at least 80% quota consumed) is done on the Subscription settings page of the organization. See above on how to configure this.

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If you are an owner or a billing member of an organization, and if you wish to customize how you receive spend notifications, you can do so in your user's notification settings page:
1. Go to your user setting's notifications page: https://sentry.sentry.io/settings/account/notifications/
2. Click on the cog wheel icon on the **"Spend"** row.
3. This should take you to: https://sentry.io/settings/account/notifications/quota/
4. From here you can either enable or disable receiving spend notifications by delivery method (e.g. email or Slack), or by organization.
- **NOTE: **The configuration of the spend notifications thresholds (e.g. receive notifications on at least 80% quota consumed) is done on the Subscription settings page of the organization. See above on how to configure this.
Owner and billing members of an organization can also customize how they personally receive spend notifications. This can be done from the user's notification settings page:
1. Go to the [**Notifications**](https://sentry.io/orgredirect/organizations/:orgslug/settings/account/notifications/) page (in your **User Settings**).
2. Scroll to the **Spend** row and click on the cog wheel.
3. From the [**Spend Notifications**](https://sentry.io/orgredirect/organizations/:orgslug/settings/account/notifications/quota/) page, you'll be able to select the types of notifications you get as well as how you'd like to get them (via Slack, email, and so on).

Wow, this is a pretty convoluted workflow :p - might be helpful to add a screenshot of the Spend Notifications page.

## Weekly Reports

Sentry sends weekly reports every Saturday, by email. Reports contain a summary of your organization's Sentry activity over the last week.
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