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Knowledge: User experience design principals #1339
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Title of work: Red Hat Design | ||
Link to work: https://design.redhat.com/ | ||
Revision: 2024 | ||
License of the work: https://redhat.com/en/about/terms-use | ||
Creator names: Red Hat, Inc. |
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created_by: Misjohns | ||
version: 3 | ||
domain: user_experience | ||
document_outline: >- | ||
UX principles are the fundamentals that build a strong foundation for open | ||
design to thrive. We use these principles to keep products aligned on a shared | ||
vision. | ||
seed_examples: | ||
- context: >- | ||
Start intentionally. Identify the problem well before you start to solve | ||
it. Know why you're designing. If you don't, ask questions to gain | ||
insights. Those answers will lead to better questions or new directions. | ||
questions_and_answers: | ||
- question: How should I start a design project? | ||
answer: Identify the problem well before you start to solve it | ||
- question: Why is it important to ask questions? | ||
answer: To gain insights and understand why you're designing. | ||
- question: How will asking questions help? | ||
answer: They will lead to better questions or new directions | ||
- context: >- | ||
Lean on research. Know who you’re designing for and what they need; talk | ||
to them if you can. When you understand their motivations, you’re able to | ||
demonstrate real empathy for the user, and the most impactful choices | ||
become clear. | ||
questions_and_answers: | ||
- question: Why is it important to have empathy for the user? | ||
answer: To understand their motivations and needs. | ||
- question: How do you learn about the user? | ||
answer: Through research. | ||
- question: What's a good way to gain knowledge about the user? | ||
answer: To know who you’re designing for it's important to talk to the users. | ||
- context: >- | ||
Design with bravery. Take risks, even when it’s scary or difficult. | ||
Suggest something unexpected, remove something unnecessary, or even know | ||
when to try again — facing the challenge results in the best work | ||
possible. | ||
questions_and_answers: | ||
- question: What can be scary in design? | ||
answer: Taking risks. | ||
- question: What are some brave design moves? | ||
answer: Suggest something unexpected, remove something unnecessary. | ||
- question: Can design be scary? | ||
answer: Yes, design can be difficult and takes bravery. | ||
- context: >- | ||
Red Hatters believe in transparency, collaboration, and inclusion. These | ||
principles aren’t just for creating technology — they shape how we design, | ||
too. | ||
questions_and_answers: | ||
- question: What do Ret Hatters believe in? | ||
answer: They believe in believe in transparency, collaboration, and inclusion. | ||
- question: What are the principles Ret Hatters use in their design process? | ||
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Presumably a typo: "Ret" -> "Red" |
||
answer: >- | ||
Red Hatters use the principles of transparency, collaboration, and | ||
inclusion to shape how they design. | ||
- question: What shapes the way they design? | ||
answer: >- | ||
Their principles for creating technology - transparency, | ||
collaboration, and inclusion. | ||
- context: >- | ||
How we work. Open design is built on collaboration. It's a conversation | ||
between diverse voices. It's about listening to what our community needs, | ||
taking that feedback, and creating systems that work together, across | ||
teams and contexts. Open design creates helpful and accessible experiences | ||
for real people. | ||
questions_and_answers: | ||
- question: What is open design built on? | ||
answer: Collaboration. | ||
- question: What is collaboration? | ||
answer: >- | ||
It's having conversations to listen to the needs of a community and | ||
using that feedback to create a design. | ||
- question: What does open design create? | ||
answer: Open design creates helpful and accessible experiences. | ||
document: | ||
repo: https://github.com/Misjohns/taxonomy-knowledge-docs | ||
commit: 0022286dba7226d79efebb424ddb7cf2696eb2a6 | ||
patterns: | ||
- Design_at_Red_Hat-20241107T210400607.md |
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Presumably a typo: "Ret" -> "Red"