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This repository has been archived by the owner on Oct 11, 2020. It is now read-only.

Event driven automation with Healthbot and SaltStack. Automated ticket management. Automated "show commands" collection from the faulty junos devices

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ksator/automated_tickets_management_with_healthbot_saltstack

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About this project

Event driven automation using Healthbot and SaltStack and Junos

  • Healthbot is used to collect data from the network, store the data collected, process the data collected.
  • Based on healthbot configuration and network devices status, webhook notifications are sent from healthbot to SaltStack.
  • SaltStack reacts to these notifications.
    • SaltStack automatically creates a new RT (Request Tracker) ticket to track the issue. If there is already an existing ticket to track this issue, SaltStack updates the existing ticket instead of creating a new one.
    • The relevant content of the webhook notifications from Healthbot is automatically added to the appropriate tickets.
    • SaltStack automatically collects "show commands" from the faulty junos device and attach the device output to the appropriate tickets.

Here's a video with a demo https://www.youtube.com/watch?v=XJ-5SK3P3gI&index=7&list=PLGvolzhkU_gSClZHCzzDQ0_6vROrt5Gpu&t=0s

Instructions

clone the repository and visit the repository wiki pages

About

Event driven automation with Healthbot and SaltStack. Automated ticket management. Automated "show commands" collection from the faulty junos devices

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