Users who are caring for Patients and helping Visitors connect with Patients.
Users who are joining virtual Visits to see and hear from Patients.
Visitors and Patients attend virtual visits by video call arranged and facilitated by Ward Staff. Visits have a scheduled time when they will occur.
An organisation comprised of many Hospitals.
An institution providing medical and surgical treatment and nursing care for sick or injured people. Patients stay in beds on Wards.
Where care is delivered by Ward Staff.
Users being cared for in Wards by Ward Staff.
Used when scheduling Visits for a particular time.
Users who have overall responsibility for administering the Book A Virtual Visit service for their Trust.
An alphanumeric string used by Ward Staff to securely access the app.